At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Each year, REI donates millions of dollars to support conservation efforts nationwide and sends dedicated teams of volunteers--members, customers and REI employees--to build trails, clean up beaches, restore local habitats and more.... Through responsible business practices across the company, we strive to reduce our environmental footprint.
What began as a group of 23 mountain climbing buddies is now the nation's largest consumer cooperative. But no matter how large we grow, our roots remain firmly planted in the outdoors. Our passion for outdoor adventure is clear, whether you visit any of our stores across the country, phone us, or interact with us online.
By staying true to our roots, we've earned a place on FORTUNE magazine's list of the "100 Best Companies to Work For" every year since the rankings began in 1998. We work hard to earn our reputation for quality and integrity every day. Our core purpose guides everything we do: we all work to inspire, educate and outfit for a lifetime of outdoor adventure and stewardship.
REI is always a fun shopping trip. Today I needed recommendations for road bike shoes and clips; it had been a decade since I've ridden a road bike. Their sales staff reviewed the types of clips available, which were well displayed, and gave recommendations. The friendly and professional support was greatly appreciated!
BS
Bob Schmical
4 days ago
5.0
I come here often and have never had an experience like today. Britty was the most caring, enthusiastic and kind great listener I’ve ever encountered. She went through 6 pairs of shoes with me and helped me find the perfect shoe. She gently informed me about them and sold me. What an A++ REI representative
DC
Danielle Coleman
Oct 5, 2026
5.0
Got sent here by my podiatrist for some shoes, plenty of options for people with flat feet or that need wide toe boxes. Everyone was super helpful in the shoe department and I ended up getting some really nice Tevas and Topos with their help.
SB
Steven Beall
Sep 19, 2026
1.0
It’s not often that I skip a small local store and pick the bigger box store instead.
Well, I did. I bought shoes (because they were on sale), and a membership. I bought said membership because the $30 gift card that comes with it covers it - logic. I like to climb (a lot) and will need something inevitably.
So, I just returned and tried to use said $30 card. I was one day late. A mention of that when selling the lifetime membership would have been nice. Could I have looked at the card for an expiration date - sure. I didn’t think one bit that said card would expire so quickly. 30 days is a crummy window to give when trying to acquire a new customer (which you failed to do with me). Not honoring that $30 now will cost you much more in me vying friends not support a giant chain and instead spend the extra $10 to support local, small business instead.
In other words: I appreciate you for veering me back on the path of where money is much better spent. Thank you for the reminder. My local gym wouldn’t have blinked honoring something that is one day late. All the best to you (you don’t care - you’re giants).
OO
Omar.
Sep 5, 2026
5.0
⭐⭐⭐⭐⭐
I had a great experience at REI! The staff was extremely friendly, knowledgeable, and helpful. They took the time to listen to what I was looking for and helped me find the right products without making me feel pressured to buy anything.
I especially appreciated how patient and professional everyone was. You can tell they genuinely care about helping customers and making sure they leave with the right equipment.
The store was clean, well organized, and had a great selection of outdoor and cycling gear. I will definitely be coming back to REI in the future and highly recommend this store to anyone looking for quality products and excellent customer service.
Thank you to the REI team for such a great experience!
What is REI Glendale's satisfaction guarantee policy?
REI stands behind all its products with a 100% satisfaction guarantee.
What types of products does REI Glendale offer?
REI offers quality outdoor gear and clothing, including award-winning REI brand gear, with products from top brands like The North Face, Patagonia, GoPro, and more.
What are the store hours for REI Glendale?
REI Glendale is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Where is REI Glendale located?
REI Glendale is located at 6040 W Behrend Dr, Glendale, AZ 85308, United States.
What payment options are accepted at REI Glendale?
REI Glendale accepts American Express, Mastercard, and Visa credit cards, as well as debit cards. They do not require cash payment only.
Does REI Glendale have onsite parking and wheelchair accessibility?
Yes, REI Glendale offers free onsite parking and has wheelchair accessible entrance and parking.
Does REI Glendale offer curbside pickup or in-store shopping?
Yes, REI Glendale provides in-store shopping, curbside pickup, and onsite services for customer convenience.
What nearby shopping options are available near REI Glendale?
Nearby shopping includes Staples for office equipment and Oak Arizona for furniture and professional services, ideal for customers combining gear shopping with other needs.
Are there any nearby dining spots customers can visit before or after shopping at REI Glendale?
Yes, customers can visit nearby dining spots such as Black and White Cafe for coffee and meals, Hot Bagels and Deli for bagels and sandwiches, or Jersey Mike's Subs and Papa Murphy's for quick sandwiches and pizza.
What nearby health and wellness services are available near REI Glendale?
Nearby wellness services include spas and salons like Renewed Med Spa and Tanning, The Mida's Touch Salon, and Nail Depot and Spa, offering hair, beauty, massage, and skin care treatments for customers relaxing before or after outdoor adventures.
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