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The front of the REI store in Chandler, Arizona
Brand Certified

REI

4.5
(912 reviews)

Business Details

870 N 54th St, Chandler, AZ
85226, United States
(480) 940-4006
https://www.rei.com/stores/chandler.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
870 N 54th St, Chandler, AZ
85226, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 7:00 PM
Sunday9:00 AM - 6:00 PM

Reviews

4.5
912 reviews
5 stars
698
4 stars
105
3 stars
29
2 stars
21
1 star
59
  • SO
    sean o'gorman
    1 day ago
    5.0
    Always friendly staff. For outdoor needs, top notch!!
  • LG
    Letty Guerra
    2 days ago
    5.0
    We had such a great experience with Emily at REI. She was incredibly helpful, knowledgeable, and patient while helping us. She took the time to explain to us the situation, gave us all the answers we needed, and made the whole experience feel easy and welcoming instead of rushed or overwhelming. What stood out most was how genuine and attentive she was — you can tell she truly cares about helping customers and enjoys what she does. Employees like Emily are a huge reason people keep coming back to REI. Thank you again for the outstanding customer service!
  • LM
    Larry Morden
    May 11, 2026
    5.0
    Not only a great place to shop for the outdoors but they are always supportive of Scout units during fundraising.
  • IA
    I am
    May 2, 2026
    1.0
    I went in to REI for 2 pairs of Salomon shoes after work. There was a female and a male working last Friday night, but neither offered any assistance. I feel like customer service overall at REI was nonexistent. I ended up leaving and went to Scheels where they were very helpful and bought them there. Customer service here was great. I was asked by multiple employees if I needed any help finding anything.
  • AS
    Anthony Soden
    Apr 18, 2026
    4.0
    Chuck and Kennedi are extremely friendly and awesome. They made my first experience a memorable one and helped me to become a member. When I come back a week later to try and use my new member gift card and the email discount I received, that’s another story. Not only was I treated like I was not a member by Vicky she treated me like a thief or fraud. I was accused of using someone else’s discount coupon or at the very least stealing it because she said new members are not supposed to get that coupon code. Because I had already scratched off the pin code and added the gift card into my app. She also accused me of stealing or using someone else’s gift card. Very sad to be treated like a thief when I’m just trying to use the promotions that we were given. Everyone else in the store has been awesome to deal with and REI products are great. Vicky did her best to undo all of that though, so at the very least, I won’t be coming back to this location.

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer at the Chandler location?

REI offers a wide range of outdoor gear and clothing, including their own award-winning REI brand products, as well as top brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

What is REI's satisfaction guarantee policy?

REI stands behind all their products with a 100% satisfaction guarantee, ensuring customer confidence in their outdoor gear and apparel purchases.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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