“Palm Island Family Aquatic Park is now closed for the 2025 season. We look forward to welcoming you back on Opening Day, May 23, 2026!
The Palm Island Family Aquatic Park is open to the public during the summer swim season, which lasts from Memorial Day weekend to Labor Day. The facility offers a wide variety of amenities for all ages, including:
150 foot water slide
Aqua Climb wall
Adjustable water cannons
Water basketball
Multiple stationary spray feeatures
Pool depths ranging from zero entry beaches to a 12 foot dive tank
The facility is also available for private rentals on select Friday, Saturday, and Sunday evenings. Fees vary based on number of attendees.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.