Trek Bicycle Southlake

Reviews

• RG

  Ron Gerner

  Apr 22, 2026
  1.0
  I brought my Specialized bike into Trek Bicycle Southlake to have my brakes adjusted. The technician told me that I need to have the complete brake system replaced and a tune up for $450.00. The price seemed extremely high so I took the bike for a second opinion. The brake pads were replaced for $45.00 and the brakes are as good as new. I would not give Trek Bicycle any of my business.
• MJ

  Moira J

  Apr 19, 2026
  5.0
  Great store. Good selection of inventory and the staff are super helpful.
• DD

  DK

  Apr 9, 2026
  5.0
  I bought two bikes for my wife and I. These guys are extremely helpful, knowledgeable and super nice. The bikes had to have a few small tweaks and the service department (I believe his name was Corey) was absolutely amazing. I highly recommend the Southlake Trek bike shop. Top notch customer service!
• CJ

  Corey Jordan

  Mar 27, 2026
  5.0
  I visited several local bike shops before finding this one, and none stood out until I walked in here. From the start, it was clear this experience would be different. Will, the sales associate, was exceptional. He was professional, knowledgeable, and genuinely focused on helping us make the right decision. He took the time to answer all our questions, clearly explain our options, and guide us through the process without any pressure. What set this experience apart was the level of personal attention. We felt valued, not like just another transaction. Will’s passion for bikes and commitment to great service made the entire process smooth, informative, and enjoyable. If you’re looking for a bike, I highly recommend stopping by here!
• WD

  Wade Dwyer

  Mar 25, 2026
  5.0
  One year ago my wife and I had 2 relatively inexpensive non-Trek bikes (I ride more than she does but I can’t describe either of us as hardcore cyclists, though I enjoy it). We now have 4 Trek bikes (2 FX models and 2 carbon Domanes). This shop is knowledgeable and customer focused. They have been accommodating and eager to address service bulletin/warranty issues and make sure that things are done right (with nil prodding on my part). I am not great with names and I cringe a bit when I read reviews where customers have been encouraged to name drop. To be clear, I never been asked for a review and have never been asked to mention anyone at this shop. That said, Cory (manager) has been an amazing ambassador to the Trek brand and is extraordinarily helpful. Everyone else that I see when I enter the shop is similarly minded. I don’t know a lot about bikes (but have a reasonable home workspace and am learning). I do work in a highly specialized engineering role with a lot of aluminum and carbon fiber structures. I am also somewhat handy (used to design/build FSAE cars in college). I mention this not for ego, but simply to endorse this shop as a place where I can drop a bike off and pick it up with no concern about quality of workmanship, knowledge, or pricing/ethics. I have had experiences with luxury car dealerships and fine watch merchants that were far below the quality of experience that I’ve had here. I have a local (nearer) indy bike shop that employs good people and that I’m happy to have available (and will support)… but this Trek shop sets the bar.

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