Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their attentiveness and willingness to assist.
Service Quality
Many reviews noted the high quality of bike repairs and maintenance, with quick turnaround times and thorough service.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high service prices, feeling that they were being charged excessively for repairs.
Store Environment
The shop was described as welcoming and pleasant, contributing to a positive shopping and service experience.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers make informed decisions about bike purchases and repairs.
NG
Naresh Garach
Sep 15, 2023
5.0
Excellent service and very friendly and helpful guys to rent a e-bike from .
Would recommend them for their attentiveness to providing a bike for rental , I think they would also be great to purchase a e-bike from for pre and post sale service
JH
J Hidell
Jan 30, 2023
5.0
The customer service is absolutely fantastic! The young man with long hair at the front desk was not only extremely helpful but very nice and professional as well. I brought my rim and old tube in and he changed it out for me with a brand new one all for $25! Can’t recommend highly enough
PB
Philip Becker
Jul 15, 2019
5.0
Outstanding knowledge and service from Kevin. He helped my fiancé and I find the perfect hybrid bikes for riding around downtown and on the San Antonio trails. He also made sure we got setup with the right accessories to make our rides even better. I would highly recommend Kevin and Bike World at Pearl to anyone looking to buy, rent or maintain a bike.
BR
Bennie RicoWatson
May 14, 2017
5.0
Awesome place. Chris has got to be the nicest most knowledgeable mech. He is more than willing to show you some tips and tricks.
Frequently Asked Questions About Trek Bicycle San Antonio Pearl (permanently closed)
Is Trek Bicycle San Antonio Pearl currently open?
No, Trek Bicycle San Antonio Pearl is permanently closed.
Where was Trek Bicycle San Antonio Pearl located?
It was located at 300 E Grayson St, San Antonio, TX 78215, USA.
Can I still contact Trek Bicycle San Antonio Pearl by phone or email?
Yes, you can reach them at +1 210-222-1969 or via email at sanantoniopearl@trekbikes.com, but note that the store is permanently closed.
What payment methods were accepted at Trek Bicycle San Antonio Pearl?
They accepted American Express, Cash, Discover, Mastercard, and Visa.
Where can I find other Trek Bicycle locations in San Antonio?
Please visit their website for other San Antonio locations: https://www.trekbikes.com/us/en_US/retail/san-antonio-pearl/
What types of services did Trek Bicycle San Antonio Pearl offer?
They offered bicycle sales, repairs, rentals, and electric bicycles.
Which nearby bike rental store can I visit instead of Trek Bicycle San Antonio Pearl?
You can visit Bike World, which offers bike rentals and is nearby.
Are there any good restaurants near the former Trek Bicycle San Antonio Pearl location?
Yes, nearby restaurants include Down on Grayson, Carriqui, Applegate BBQ, Allora, and Sam's Burger Joint Music Hall, great for dining before or after your visit.
Is there parking available near the former Trek Bicycle San Antonio Pearl store?
Yes, Ace Parking and Metropolis provide parking services nearby for your convenience.
What recreational or entertainment venues are near Trek Bicycle San Antonio Pearl?
Nearby venues include Stable Hall for concerts and comedy, Sam's Music Hall for live music, and Pearl Stable for events and amusement.