Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Alamo Heights is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in San Antonio, where we’re proud to serve the surrounding communities of Boerne, Seguin, and more. We’re also lucky to be near some awesome places to ride, like McAllister Park, the Mission Bike Trails, and O.P. Schnabel Park.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
702 reviews
5 stars
649
4 stars
17
3 stars4
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, knowledge, and genuine care in assisting with bike purchases and repairs.
Expertise
The staff demonstrated a high level of expertise, providing detailed advice and personalized service tailored to individual cycling needs.
Positive Experiences
Many reviews highlighted exceptional experiences, with customers feeling welcomed and valued, often returning for future needs.
Repair Services
The repair services received positive feedback, with customers noting quick turnaround times and effective solutions to bike issues.
Mixed Experiences
While most feedback was positive, there were a few instances of poor customer service, particularly regarding phone interactions.
- ADAshly DyanNov 15, 20255.0Exceptional customer service. They do more than simply sell products and perform repairs or tune-ups. They genuinely care for their customers.
- DFDaniel FleischerNov 6, 20255.0Can’t thank Mario and Tim enough for the great service and repair of my Trek bike I received at your store this past week. My bike is riding great and those new shoes Tim, will be ordered. The whole team is extremely friendly and fast. Not as fast as a Jimmy Johns sandwich maker but fast enough. Thanks again Dan F Aka Danielito Lorenzo
- DSDonna StetzOct 22, 20255.0All the guys at Trek on Broadway are very helpful. Recently, I have been getting frequent flats on my Trek bike, which has been frustrating. Ian assisted me today and was extremely helpful with the purchase of new tires. He seemed genuinely concerned with solving my bike problem.
- CSChristopher SanchezSep 28, 20255.0Just dropped by for my first time to have a tube bike tire repaired. The employees were very nice and the customer service was a defiant 5Star. Thank you.
- WHWill HermannSep 17, 20255.0These guys are great! We bought a bike for our daughter here and the sales staff were very knowledgeable and helpful without being pushy. Had another bike that needed a new shifter cable and the guys hooked me up and gave it to me for free. Quality bikes, great service, friendly staff!
Frequently Asked Questions About Trek Bicycle Alamo Heights
What types of bicycles are available at Trek Bicycle Alamo Heights?
Trek Bicycle Alamo Heights offers the latest products from Trek and Bontrager, including road, city, mountain, and electric bikes to fit various riding styles.
Where is Trek Bicycle Alamo Heights located?
The store is located at 5911 Broadway, San Antonio, TX 78209, USA.
What are the store hours for Trek Bicycle Alamo Heights?
The shop is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Trek Bicycle Alamo Heights offer bike repair and maintenance services?
Yes, the store provides service and tune-ups for bikes of any brand.
What payment options are accepted at Trek Bicycle Alamo Heights?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I shop in-store or use curbside pickup at Trek Bicycle Alamo Heights?
Yes, the store offers in-store shopping, curbside pickup, and in-store pickup services.
Is Trek Bicycle Alamo Heights close to any good places to bike?
Yes, it is near McAllister Park, the Mission Bike Trails, and O.P. Schnabel Park, which are great places for riding.
Are there nearby coffee shops around Trek Bicycle Alamo Heights where I can relax before or after biking?
Yes, Local Coffee and Merit Coffee are nearby spots where you can enjoy a coffee before or after your ride.
What other bicycle-related shops are near Trek Bicycle Alamo Heights?
Bike World, which offers bike repair and retail services, is located nearby.
What amenities are nearby that could complement a visit to Trek Bicycle Alamo Heights?
Nearby amenities include coffee shops like Local Coffee and Merit Coffee, clothing boutiques like Penny Lane Boutique, and health services such as Texas Physical Therapy Specialists.