Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
644 reviews
5 stars
487
4 stars
78
3 stars
19
2 stars8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being knowledgeable, friendly, and willing to assist with product selection and fitting.
Product Selection
The store offers a wide variety of outdoor gear and clothing, with many customers expressing satisfaction with the selection available.
Customer Service Issues
Some customers reported negative experiences with specific staff members, citing rudeness or unhelpfulness, which impacted their overall experience.
Pricing Concerns
While many customers appreciated the quality of products, some found prices to be high, though they noted the potential for good sales.
Membership Pressure
Several reviews mentioned feeling pressured to join the membership program, which detracted from their shopping experience.
- SMsri MDec 20, 20254.0Store is very clean and staff are super helpful. Lot of nice outdoor stuff to shop for. Kids selection is very limited though.
- CVCharles VochatzerDec 14, 20255.0Amanda in bikes was amazing. Very knowledgeable and even more helpful. Looking for a bike for 13 yr old grandson.
- HHHanifahDec 5, 20254.0Great products, a bit pricey but you can catch a good sale every now and again
- ISIron SugarDec 4, 20255.0Amazing selection with amazing staff. I hate trying on new shoes since I have a weird foot shape that doesn't fit most brands, so it always takes a while to find the right fit, but David was incredibly helpful and let me try on lots of pairs without rushing me or making me feel bad for using up his time. He was also very knowledgeable and able to point me in the right direction of brands to try for my needs. Very helpful guy and his patience with me made my day and helped me find the right shoes!
- SJSamm JamesDec 2, 20255.0This store has a great selection of outdoor wear for winter in general and for those who enjoy outdoor sports and adventures. The store carries a variety of well made brands. REI brand jackets are made really well too.
Frequently Asked Questions About REI
What types of products does REI in Plano offer?
REI offers quality outdoor gear, clothing, and equipment for outdoor enthusiasts, including their award-winning REI brand and popular brands like The North Face, Patagonia, GoPro, and more.
Where is REI located in Plano?
REI is located at 2424 Preston Rd, Plano, TX 75093, United States.
What are the operating hours of REI in Plano?
REI is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does REI Plano offer curbside pickup service?
Yes, REI Plano offers curbside pickup service for customers.
What payment methods are accepted at REI Plano?
REI accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Is there a mobile app to shop REI products?
Yes, REI has mobile apps available on both the App Store and Google Play for convenient shopping.
Can I shop in-store at REI Plano?
Yes, in-store shopping is available at REI Plano.
What shoe stores are near REI in Plano?
Nearby shoe stores include Saucony and Chacos, offering additional options for footwear shopping near REI.
Are there any sporting goods stores near REI Plano?
Yes, Orvis and Rally House are nearby, providing more sporting goods and outdoor gear options close to REI.
What dining options are available near REI Plano for before or after shopping?
Customers can enjoy nearby dining at places such as Vincent's Seafood & Steaks, bellagreen cafe, Smoke Plano, Schlotzky's sandwich shop, Snuffer's burger restaurant, and Chinese Kitchen.