Trek Bicycle Midland is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for your next two-wheeled adventure.
We’re conveniently located in Midland where we’re proud to service the surrounding communities in west Texas and New Mexico. We’re also lucky to be located near some awesome places to ride, like Midland Trail Park, Odessa MTB Park, and Big Spring State Park, and we're happy to provide advice if you're looking to explore the area
Whatever your experience level and however you like to ride, we welcome you to stop in, meet our team, and see what we have to offer. We can’t wait to ride with you!
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised the knowledgeable and friendly service.
Product Availability
Several reviews noted issues with low stock and inventory, particularly for specific bike models and accessories, leading to customer dissatisfaction.
Repair Services
Mixed reviews on repair services; some customers were pleased with quick and effective repairs, while others experienced delays and poor communication regarding their bike repairs.
Overall Experience
While some customers had positive experiences and praised the shop, a notable number expressed disappointment and frustration, suggesting a decline in service quality over time.
KF
Kyle Farmer
3 days ago
5.0
Great bikes! Also, the crew at Trek Bicycles of Midland does a great job with repairs and maintenance.
CM
Courtney McGee
Feb 7, 2026
3.0
Customer service in this location is severely lacking. I’ve purchased two bikes in the last month and if it wasn’t for my kids absolutely loving them I would have returned them by now. No one greets you when you walk in and every time I need something I have to approach the counter and literally ask “can I get some help? What bike does my child need? Can I check out now?” It’s the strangest thing. When I brought my concerns to Sebastian today he proceeded to argue with me and basically said “that’s not what happened”, my husband was like “we’re trying to tell you that this has been our experience and you are basically telling us that it’s not”. I’m disappointed because this is not the Trek way of treating customers. I literally saw Sebastian walk to the back and start talking about me while my husband and I were in the store, I was insulted and had to walk out. What kind of manager speaks ill of a customer who can see them? We will be finding somewhere else to have our bikes serviced going forward and will not be purchasing anything else from this store.
AS
Alan Salas
Jan 3, 2026
1.0
Terrible service. They treat customers very poorly. I went there to take my bicycle in for brake maintenance and to have the handlebars adjusted since they had moved a bit, and they simply told me they couldn’t do it and that I should call the bike brand so they could repair it instead. On top of that, the staff is very rude and unprofessional.
That same day, I went to another shop called Electric Bike, and the guy there treated me extremely well. He checked my bike, performed the proper maintenance, and provided excellent customer service. Because of this, I do not recommend this location at all—terrible service. It’s much better to go to the other Electric Bike shop, where they treat customers far better.
BM
Big Mike
Nov 15, 2025
5.0
Super quick. Knowledgeable. Awesome experience, my daughter’s bike is back in action. Thanks guys!
JF
Jeff Fraley
Nov 12, 2025
5.0
This shop is great and you will get fitted to the right bike. I got a FX 2. I would recommend this store to anyone and very knowledgeable staff.
Frequently Asked Questions About Trek Bicycle Midland
What products and services does Trek Bicycle Midland offer?
Trek Bicycle Midland offers the latest products from Trek and Bontrager, bike service and tune-ups for all brands, and cycling gear for every experience level.
Where is Trek Bicycle Midland located?
It is located at 4712 N Midkiff Road, Midland, TX 79705, USA.
What are the store hours of Trek Bicycle Midland?
The store is open Tuesday through Saturday from 10:00 AM to 6:00 PM and is closed on Mondays and Sundays.
Does Trek Bicycle Midland offer in-store shopping and curbside pickup?
Yes, they offer both in-store shopping and curbside pickup options.
What payment methods are accepted at Trek Bicycle Midland?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can customers get bike service and tune-ups for brands other than Trek at Trek Bicycle Midland?
Yes, they provide service and tune-ups for bikes of any brand.
Are there any popular cycling spots near Trek Bicycle Midland?
Yes, nearby cycling and riding spots include Midland Trail Park, Odessa MTB Park, and Big Spring State Park, where customers can enjoy outdoor adventures.
What dining options are available near Trek Bicycle Midland?
Nearby dining includes Yum Yums Tropical Sno, KFC, Taco Bell / KFC, ZENSHI Handcrafted Sushi, MD Pizza Factory, OISHII Sushi & Hibachi, and Starbucks for coffee and snacks.
Are there other useful services or shops close to Trek Bicycle Midland?
Yes, nearby shops and services include Market Street supermarket and pharmacy, WB Liquors, T-Mobile Authorized Retailer, and financial services like Midland Teachers Credit Union and Western Union.
How can customers combine visiting Trek Bicycle Midland with other nearby attractions?
Customers can visit Urban Air Trampoline and Adventure Park for family fun or explore Sagewood Condominiums area for local charm, making a day of cycling and entertainment.
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