Business Details
About
Bicycle Store
Welcome to Active Cycling Shop, your premier bike shop in Katy, TX! At Active Cycling Shop, we take pride in being your go-to destination for all things biking. Our dedicated team is committed to delivering top-notch service, expertise, and a wide selection of accessories to cater to every rider's needs. Whether you're into high-end models or traditional bikes, gravel adventures, road racing, or mountain trails, we've got you covered. Our experienced technicians are here to provide exceptional service for all bikes, ensuring your satisfaction with every visit. Contact us today and discover the ultimate biking experience!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
5.0
538 reviews
5 stars
531
4 stars5
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and attentive staff who provided excellent service and support.
Repair Quality
Many reviews highlighted the quick and effective bike repairs, with several customers expressing satisfaction with the quality of work done.
Welcoming Atmosphere
The shop is noted for its welcoming culture and community involvement, making customers feel comfortable and valued.
Pricing
Customers appreciated the reasonable pricing for services and repairs, often noting that costs were lower than competitors.
- KCKevin CaldwellJan 3, 20261.0Had front and back brakes replaced with new set. Few weeks later, the back brakes failed, and I nearly road off into a ditch. Went back to them to get the brakes fixed and was charged then advised that there's no warranty on ANY OF THEIR WORK, (that's a direct quote) when I inquired as to why. At minimum.... that's a bad look, and even worse customer service. Just think if it was your car and the brakes failed. Would you think it fair to be charged?
- JVJoe VersfeltJan 3, 20265.0Superb attention and service at Active Cycling, where there is a great, welcoming culture. Same day service to repair broken spoke, cassette, chain and also install new aero wheels, done in 4.5 hours. Precision work.
- KTKeithroy TittleJan 3, 20265.0This shop assembled my friend’s new e-bike for us for only for $160. They did an excellent job with the bike. We are very glad we found this shop that can service us if we have any problems later on with the bike.
- MTmike terryJan 2, 20265.0Sales person saw the tire tube I was replacing and stated that I had picked the right size but the tube was different. He brought out the correct tube. Great service and atmosphere.
- RKRussell KatzDec 23, 20255.0The team at Active Cycling is fantastic. They ordered the exact bike my son wanted and truly went above and beyond by delivering it to my house at my request. This was a huge help—my wife was out of town with our larger SUV, and I’ve also been dealing with a herniated disc affecting my sciatic nerve. Their service made a challenging situation incredibly easy.
Frequently Asked Questions About Active Cycling Shop
Do you fix bikes?
Our shop offers comprehensive bicycle repair services for all types of bicycles.
Do you sell bikes?
We have a wide selection of bicycles available for purchase in our store.
Do you have organized in the shop?
Our shop maintains an organized environment to ensure efficient service and a pleasant customer experience.
Do you work on E-Bikes?
We provide maintenance and repair services for electric bicycles as part of our offerings.
Do you offer bike repairs and maintenance?
Our shop provides comprehensive repair and maintenance services for all bicycle types, including full-service repairs and tune-ups.
Can you test ride a bike before you purchase it?
We encourage customers to test ride bicycles before making a purchase to ensure they find the most suitable option.
What types of bike accessories do you sell?
Our inventory includes a variety of bicycle accessories such as water bottle holders, helmets, lights, locks, bike carriers, and more.
Can you recommend safe bike trails in the Houston area?
We can suggest several safe cycling routes in the Houston area, including popular trails like Bush Park and Terry Hershey Park.
Do you offer layaways?
We provide layaway options for customers who prefer to pay for their purchases over time.
Do you assemble new bikes?
Our skilled technicians offer assembly services for newly purchased bicycles.
Does Active Cycling Shop offer bike repair services?
Yes, Active Cycling Shop provides comprehensive bicycle repair services for all types of bicycles, including electric bikes.
Can I purchase bikes at Active Cycling Shop?
Yes, the shop has a wide selection of bicycles available for purchase.
Do you assemble new bikes purchased at your shop?
Yes, skilled technicians at Active Cycling Shop offer assembly services for newly purchased bicycles.
Are test rides available before bike purchases?
Customers are encouraged to test ride bicycles before making a purchase to ensure the best fit.
What kind of bike accessories can I find at Active Cycling Shop?
The shop offers a variety of accessories including water bottle holders, helmets, lights, locks, bike carriers, and more.
Does Active Cycling Shop offer layaway payment options?
Yes, layaway options are available for customers who prefer to pay over time.
Are walk-in appointments welcome at Active Cycling Shop?
Yes, walk-in appointments are welcome. However, note that the business closes early at 3:00 pm on Christmas Eve, New Year's Eve, and the day before Thanksgiving.
Where is Active Cycling Shop located and what are its business hours?
Active Cycling Shop is located at 5415 East 5th Street, Katy, TX 77493. It is open Monday through Saturday from 10:00 am to 6:00 pm and Sunday from 12:00 pm to 5:00 pm.
What nearby places can I visit before or after shopping at Active Cycling Shop?
You can visit nearby places such as J-Dub's Burger Barn for a meal, Active Coffee Shop for coffee and bakery items, or The Field House Indoor Sports for recreation.
How can nearby community and sports venues complement my visit to Active Cycling Shop?
After visiting the shop, customers can enjoy activities at nearby venues such as Pro's Katy - Indoor Soccer, TKP Pavilion Events and Sports Center for events or sports, and local churches like Katy Church of Christ for community gatherings.
Is there convenient nearby parking or accessibility near Active Cycling Shop?
Active Cycling Shop has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all customers, making your visit comfortable and convenient.