Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Houston Westchase is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
492 reviews
5 stars
442
4 stars
14
3 stars6
2 stars5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, often going above and beyond to assist with bike purchases and repairs.
Product Knowledge
Many reviews highlighted the staff's expertise in bicycles and accessories, providing valuable insights and recommendations tailored to customer needs.
Repair Services
The bike repair services received positive feedback for being quick, efficient, and thorough, with many customers expressing satisfaction with the quality of work done.
Store Environment
The store was noted for its clean and welcoming atmosphere, making it a pleasant place for customers to shop and seek assistance.
Mixed Experiences
While most feedback was positive, there were a few isolated incidents of poor service or miscommunication, indicating room for improvement.
- MVMarlon Velasquez2 days ago5.0Matt and the Team were Amazing, the attention to customer was beyond excellent, this has now become my Go to Shop.
- KSKarla SanchezDec 30, 20255.0Matt was incredibly helpful and knowledgeable. He took the time to help me choose my first bike and was extremely patient in answering all of my questions. I couldn’t have asked for a better experience—highly recommend going to him for any help you need!
- RBRobert BertotDec 29, 20255.0This location is very convenient, clean, and the staff is very helpful. I’ll be going back for all of my bike needs.
- BMBrad MattinsonDec 25, 20255.0On my recent visit to Trek Westchase, I was impressed with the products to choose from, but what made me purchase was the exceptional customer service! Their product knowledge both in bicycles and accessories was complete and I walked out fully outfitted and confident with my purchase. I've already recommended this store to others!
- MGMaureen GillisDec 24, 20255.0Everything. The manager Matt Greenwald really runs a courteous, professional, efficient, informative, and at the same time friendly business. I am quite certain that Matt sets the tone for all staff to listen well to assess customer needs, and then find the best fit. The service and sales are extra-ordinary. I highly recommend this particular Trek Bike Shop.
Frequently Asked Questions About Trek Bicycle Houston Westchase
What products and services does Trek Bicycle Houston Westchase offer?
They offer the latest Trek and Bontrager bikes and accessories, service and tune-ups for bikes of any brand, and products for two-wheeled adventures.
What are the operating hours of Trek Bicycle Houston Westchase?
They are open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Trek Bicycle Houston Westchase located?
The store is located at 11105 Westheimer, Houston, TX 77042, USA.
What payment options are accepted at Trek Bicycle Houston Westchase?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Houston Westchase offer bike repair services?
Yes, they provide bike repair and tune-up services for bicycles of any brand.
Can I buy bikes for immediate pickup or delivery at Trek Bicycle Houston Westchase?
Yes, they offer both delivery and in-store pickup options.
How can I contact Trek Bicycle Houston Westchase?
You can phone them at +1 281-558-2234 or email at westu@trekbikes.com.
What are some nearby bicycle shops to Trek Bicycle Houston Westchase?
Nearby bicycle shops include Bike Barn and another Trek Bicycle location offering bike repair and maintenance.
Are there dining options near Trek Bicycle Houston Westchase to enjoy before or after your visit?
Yes, nearby restaurants include Kura Revolving Sushi Bar, Avesta Persian Middle Eastern, Ramen Jin, J. Alexander's, and Thai Choice for various cuisines.
What nearby services are available around Trek Bicycle Houston Westchase for additional needs?
Nearby services include Wells Fargo bank branches, Office Depot Tech for printing and IT support, and healthcare options like MyEyeDr., Vision Source Westchase, and Houston Cat Hospital.