Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Houston Westchase is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
482 reviews
5 stars
432
4 stars
14
3 stars6
2 stars5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and attentive staff who provided exceptional service and support.
Product Knowledge
Staff demonstrated a high level of expertise regarding bikes and accessories, helping customers make informed decisions without pressure.
Repair Services
The repair team was noted for their quick turnaround times and thorough work, often going above and beyond to ensure customer satisfaction.
Inventory Variety
The store offered a wide selection of bikes and accessories, catering to various customer needs and preferences.
Mixed Experiences
While many reviews were positive, a few customers reported unsatisfactory experiences, particularly regarding service quality and product knowledge.
- KMKhaled Al MogharbelNov 12, 20255.0Impressive sales and support process. Brian was outstanding.
- JJJasmine JeffersonOct 8, 20255.0I am so pleased with the level of customer service I received at Trek Westchase. I came in right before closing for a simple sealant-clogged valve replacement, and Brian discovered that my front brake was completely inoperable. He took the time to troubleshoot and fix my brake so that I could get onto my ride that evening. Had I not come in, I wouldn’t have discovered that until too late and not been able to ride. Brian really did a thorough job checking above and beyond what I asked him to and I am so appreciative. Thank you Trek Westchase!
- LPLarry PennOct 8, 20255.0Excellent products and exemplary service. Matt and Daniel are superb. You want an awesome bike.....Matt's Trek retail and service store is the place to get one, or many.
- ECEsthel CortesSep 8, 20255.0I came in to fix my son Bike and his seat. And MATT was really helpful... My son left so happy.. the BEST SERVICES EVER I RECOMED THIS PLACE TO EVERYONE.
- BKBarbara KaminskaSep 3, 20255.0Great experience shopping for a new bike! I had a rather specific idea of what I wanted in terms of budget and groupset, and Matt helped me find the right bike without making me feel like I should exceed my budget or choose a model I wouldn't be comfortable with. Their inventory was much better than in a couple of stores I first went to (finding a small-frame hybrid is not that easy). Even though this time I needed to stick to an entry-level bike, I very much appreciated learning about other options that would match my riding and fitness goals, and just getting an overall sense of the current bike market. Once I am ready to upgrade again, I will happily return to this store, and I am glad I live nearby so that I can rely on them for service.
Frequently Asked Questions About Trek Bicycle Houston Westchase
What products and services does Trek Bicycle Houston Westchase offer?
They offer the latest Trek and Bontrager bikes and accessories, service and tune-ups for bikes of any brand, and products for two-wheeled adventures.
What are the operating hours of Trek Bicycle Houston Westchase?
They are open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Trek Bicycle Houston Westchase located?
The store is located at 11105 Westheimer, Houston, TX 77042, USA.
What payment options are accepted at Trek Bicycle Houston Westchase?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Houston Westchase offer bike repair services?
Yes, they provide bike repair and tune-up services for bicycles of any brand.
Can I buy bikes for immediate pickup or delivery at Trek Bicycle Houston Westchase?
Yes, they offer both delivery and in-store pickup options.
How can I contact Trek Bicycle Houston Westchase?
You can phone them at +1 281-558-2234 or email at westu@trekbikes.com.
What are some nearby bicycle shops to Trek Bicycle Houston Westchase?
Nearby bicycle shops include Bike Barn and another Trek Bicycle location offering bike repair and maintenance.
Are there dining options near Trek Bicycle Houston Westchase to enjoy before or after your visit?
Yes, nearby restaurants include Kura Revolving Sushi Bar, Avesta Persian Middle Eastern, Ramen Jin, J. Alexander's, and Thai Choice for various cuisines.
What nearby services are available around Trek Bicycle Houston Westchase for additional needs?
Nearby services include Wells Fargo bank branches, Office Depot Tech for printing and IT support, and healthcare options like MyEyeDr., Vision Source Westchase, and Houston Cat Hospital.