Trek Bicycle Houston Westchase

Reviews

• CR

  Clayton Rainey

  1 day ago
  5.0
  This is hand down one of the best Trek stores I’ve ever been to, and I’ve been to many. When I tell you every single member of this store is absolutely so kind, knowledgeable, and patient, I truly mean it. Huuuge shoutout to Heather for her amazing customer service. She spent probably 3 hours with me when I initially bought the bike. I’ve been back multiple times for service upgrades, and these folks make me feel like family. So incredible. Trek's support and unmatched customer service is one of the reasons I went with another Trek over S-Works or Cervelo.
• RJ

  Randy Johnson

  Jan 30, 2026
  5.0
  Fast repair service at a reasonable price.
• MV

  Marlon Velasquez

  Jan 11, 2026
  5.0
  Matt and the Team were Amazing, the attention to customer was beyond excellent, this has now become my Go to Shop.
• KS

  Karla Sanchez

  Dec 30, 2025
  5.0
  Matt was incredibly helpful and knowledgeable. He took the time to help me choose my first bike and was extremely patient in answering all of my questions. I couldn’t have asked for a better experience—highly recommend going to him for any help you need!
• BM

  Brad Mattinson

  Dec 25, 2025
  5.0
  On my recent visit to Trek Westchase, I was impressed with the products to choose from, but what made me purchase was the exceptional customer service! Their product knowledge both in bicycles and accessories was complete and I walked out fully outfitted and confident with my purchase. I've already recommended this store to others!