Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Houston West University is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Trek Bicycle Houston West University
5339 Weslayan St, Houston, TX
77005, United States
Hours
Reviews
4.6
727 reviews
5 stars
630
4 stars
26
3 stars
11
2 stars
15
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere.
Bike Fitting
The bike fitting service, particularly by staff member Cynthia, received high marks for thoroughness and professionalism, enhancing customer comfort and performance.
Sales Experience
Many reviews highlighted the positive sales experience, with staff providing personalized assistance without pressure, leading to satisfied purchases.
Service Quality
While most service experiences were positive, some customers reported issues with repair timelines and quality, indicating inconsistency in service.
Community Engagement
The shop fosters a strong cycling community through group rides and events, enhancing customer loyalty and engagement.
- AZAlfonso Zamudio3 days ago5.0Great attention to customers needs and acknowledge everyone as they came in. Got me in and out and prioritized my time with concern to my issues. Service with a smile!
- MMMark meldrumNov 1, 20255.0Been visiting this store for 3 years now when I head over to Houston for the Bike Around The Bay Event the staff have always been really good i've had mechanicals which could have prevented me riding but they fitted me in and got on the road quickly, very friendly staff with good product knowledge....they even do a good cup of coffee
- BRB RappOct 29, 20255.0Great service, and fast.
- ASandy salgueroOct 20, 20255.0They were very educational for my first time and excellent service.
- JCJohn CharlesOct 7, 20251.0We ordered a $800.00 bike for our son’s 10th birthday and told the sales person we needed it by Oct 7th 2025. He said “ it will be in by the 7th”. So we paid half and ordered it. I called on the 7th at 1230pm and the person said it wasn’t in yet and he didn’t have control over delivery. If it didn’t come in they would give us a refund. I told him the only reason we ordered the bike was because the sales man said it would be there on time. Talk about saying whatever it takes to make a sale! DON’T BUY FROM TTHEM IF IT’S A SPECIAL OCCASION AND NEED THE MERCHANDISE BY A SPECIFIC DATE!!!!!!!
Frequently Asked Questions About Trek Bicycle Houston West University
Where is Trek Bicycle Houston West University located?
Trek Bicycle Houston West University is located at 5339 Weslayan St, Houston, TX 77005, USA.
What are the operating hours of Trek Bicycle Houston West University?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 12:00 PM to 5:00 PM.
What types of bikes and services does Trek Bicycle Houston West University offer?
They offer the latest Trek and Bontrager products, bike service and tune-ups for all brands, and equipment for two-wheeled adventures.
How can I contact Trek Bicycle Houston West University?
You can reach them by phone at +1 713-529-9002 or via email at houstonuniversity@trekbikes.com.
Does Trek Bicycle Houston West University accept credit and debit cards?
Yes, they accept American Express, Discover, Mastercard, Visa, and debit cards, as well as mobile NFC payments and cash.
Can I shop in-store at Trek Bicycle Houston West University?
Yes, in-store shopping is available along with in-store pickup options.
What nearby facilities can I visit before or after shopping at Trek Bicycle Houston West University?
Nearby you can visit places like Roly Poly for sandwiches, Ross Dress for Less for clothing, and Menchie's Frozen Yogurt for a sweet treat.
Are there any nearby cycling-related shops close to Trek Bicycle Houston West University?
Yes, nearby cycling-related shops include Trek Houston Custom Fit Studio for custom bike fitting and rentals, and Bike Barn for bicycles and accessories.
If I need cash or banking services near Trek Bicycle Houston West University, where can I go?
You can find a Wells Fargo ATM nearby for cash withdrawals and general banking needs.
What is a recommended website to learn more or plan a visit to Trek Bicycle Houston West University?
You can visit their official website at https://www.trekbikes.com/us/en_US/retail/houston_university/ for more information and updates.