Business Details
18750 Gulf Freeway, Friendswood, TX
77546, United States
Certified by REI • Feb 01, 2026
(281) 488-0083
Certified by REI • Feb 01, 2026
https://www.rei.com/stores/houston-baybrook.html
Certified by REI • Feb 01, 2026
About
Certified by REI • Feb 01, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Certified by REI • Feb 01, 2026
Hours
Certified by REI • Feb 01, 2026
Reviews
4.3
317 reviews
5 stars
237
4 stars
25
3 stars
10
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, although there were also reports of poor service and unprofessional behavior from some employees.
Product Selection
The store offers a good selection of outdoor gear, but some customers expressed disappointment with the availability of certain brands and sizes, particularly for plus-size clothing.
Pricing
While some customers appreciated the quality of products, many felt that prices were high compared to online options, leading to frustration over value.
Return Policy
Several reviews highlighted dissatisfaction with the return policy, particularly regarding the handling of defective items and the perceived lack of support for returns.
- MCMr. ConservativeJan 31, 20265.0My favorite outdoor gear store. Always friendly helpful staff.
- ZAZach A. AlamJan 30, 20265.0Ana helped me find the perfect shoe. Her customer service and knowledge were great. Thank you.
- IHIsaiah HarrisJan 17, 20265.0This store always provides great service. And the one time there we had a complication, we were instantly taken care of and our issues were resolved by Peightun, the manager. She ensured that the mistake was accredited for and we left with everything we need. Anytime we have questions, their quick attentiveness to help answer but not overselling makes shopping with this store way more of a pleasure for us. I think one of the most knowledgeable and friendly employees we've had the privilage of interacting with on several occasions was Anna. She's always has a bright energy and is very well versed all the products at REI and is amazing at explaining everything and being patient! Thank you for everyone involved with our amazing experience!
- MMMt Japan (Akindo musya)Jan 9, 20264.0フレンドリーな店員さんでした。 アウトドア商品を買うなら、この店は外せません。 特に観光でヒューストンに来ても、ジョンソン宇宙センター近くなので、観光とセットで行くのがオススメです。 テキサスのTシャツもオススメです。
- HCHomero CazaresDec 19, 20255.0Thank you Sebastian for you expertise and all of your help getting me setup.
Frequently Asked Questions About REI
What types of products does REI offer?
REI offers quality outdoor gear, clothing, and recreational equipment for activities such as camping, biking, skiing, and rock climbing. They also have award-winning REI brand gear.
What brands can I find at REI in Friendswood, TX?
REI carries top outdoor brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI at 18750 Gulf Freeway?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup or delivery services?
Yes, REI offers curbside pickup service for customer convenience.
What payment methods are accepted at REI Friendswood?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa as payment methods.
Is there an app available to shop REI products on mobile devices?
Yes, REI has both iOS and Android apps available for download to shop and browse products conveniently.
What outdoor activities does REI support and specialize in?
REI specializes in outdoor activities such as camping, bicycling, skiing, rock climbing, and canoeing/kayaking, offering related gear and expert advice.
What nearby restaurants are close to REI where customers can dine after shopping?
Nearby dining options include Red Robin Gourmet Burgers, Yard House, Whiskey Cake Kitchen & Bar, Otsuka Ramen & Bar, The Juicy Seafood, Sweet Paris Crêperie & Café, Perry's Steakhouse & Grille, Nestle Toll House bakery, and the Star Cinema Grill Baybrook which also serves food.
Are there any other outdoor or sporting goods stores near REI in Friendswood?
Yes, Field & Stream is a nearby store that offers hunting and fishing supplies, outdoor gear, and adventure sports equipment.
What local attractions or places of interest near REI could customers visit after shopping?
Customers can visit The Lawn, a park and public plaza that hosts concerts and events, or enjoy shopping at nearby stores such as The Container Store, Bassett Furniture, and Duluth Trading Company.
Brand Certified Facts from REI
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Certified February 01, 2026Yext Knowledge Graph
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