Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
314 reviews
5 stars
234
4 stars
25
3 stars
10
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, knowledgeable, and helpful, there were numerous complaints about poor service, including rudeness and lack of assistance.
Product Selection
Customers appreciated the variety of outdoor gear available, but some expressed disappointment over limited selections in specific categories, particularly clothing sizes and certain brands.
Pricing
Feedback indicated that while customers valued the quality of products, many felt that prices were high compared to online options, leading to mixed feelings about value.
Return Policy
Several reviews highlighted frustrations with the return policy, particularly regarding the handling of defective items and the perceived lack of support for returns.
- MMMt Japan (Akindo musya)4 days ago4.0フレンドリーな店員さんでした。 アウトドア商品を買うなら、この店は外せません。 特に観光でヒューストンに来ても、ジョンソン宇宙センター近くなので、観光とセットで行くのがオススメです。 テキサスのTシャツもオススメです。
- HCHomero CazaresDec 19, 20255.0Thank you Sebastian for you expertise and all of your help getting me setup.
- MMMelissa MarshallDec 10, 20255.0Great place for all things outdoors!!
- LHLucas HugiOct 29, 20255.0Extremely friendly and knowledgeable staff. Since moving to Texas, I’ve come to terms with the fact that people generally aren’t as friendly or cozy as they are in the Midwest. But today I got to experience midwestern quality hospitality and a warm welcome from the amazing staff at this location. I’ve been to two other REI locations and the experience was exactly on par, not phenomenal but they got the job done. But this location surprised me in the best way. Katy primarily helped me with shoes, she was excellent. She shared her real world experience to help me make a decision and pick the best product for me. There was another staff member in the footwear department whose name I didn’t catch but she was *very* knowledgeable and helpful. Joseph helped me at the checkout and even though the online system was not working properly, he did everything he could to try and help. All of the staff were excellent and went above and beyond, will definitely make this location my go to outdoors store. I signed up for the membership (which I said I’d never do) purely because I know I will return here for all of my outdoor shopping.
- KBKennen BedingerOct 13, 20253.0Good selection, but prices are not reasonable
Frequently Asked Questions About REI
What types of products does REI offer?
REI offers quality outdoor gear, clothing, and recreational equipment for activities such as camping, biking, skiing, and rock climbing. They also have award-winning REI brand gear.
What brands can I find at REI in Friendswood, TX?
REI carries top outdoor brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI at 18750 Gulf Freeway?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup or delivery services?
Yes, REI offers curbside pickup service for customer convenience.
What payment methods are accepted at REI Friendswood?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa as payment methods.
Is there an app available to shop REI products on mobile devices?
Yes, REI has both iOS and Android apps available for download to shop and browse products conveniently.
What outdoor activities does REI support and specialize in?
REI specializes in outdoor activities such as camping, bicycling, skiing, rock climbing, and canoeing/kayaking, offering related gear and expert advice.
What nearby restaurants are close to REI where customers can dine after shopping?
Nearby dining options include Red Robin Gourmet Burgers, Yard House, Whiskey Cake Kitchen & Bar, Otsuka Ramen & Bar, The Juicy Seafood, Sweet Paris Crêperie & Café, Perry's Steakhouse & Grille, Nestle Toll House bakery, and the Star Cinema Grill Baybrook which also serves food.
Are there any other outdoor or sporting goods stores near REI in Friendswood?
Yes, Field & Stream is a nearby store that offers hunting and fishing supplies, outdoor gear, and adventure sports equipment.
What local attractions or places of interest near REI could customers visit after shopping?
Customers can visit The Lawn, a park and public plaza that hosts concerts and events, or enjoy shopping at nearby stores such as The Container Store, Bassett Furniture, and Duluth Trading Company.