Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
464 reviews
5 stars
337
4 stars
68
3 stars
20
2 stars
16
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, although some reported poor experiences with unresponsive employees.
Product Selection
Customers expressed disappointment with the limited selection of certain items, particularly camping gear and specific shoe sizes.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with the membership benefits, particularly regarding repair costs.
Store Experience
While many enjoyed the clean and organized store environment, some felt uncomfortable due to staff indifference or pressure during their shopping experience.
- AAAlena5 days ago1.0The staff is horrible, we walked in and didn’t get greeted then a white man walked in behind me and immediately got greeted. Their was a short heavier set white lady with blonde hair and we needed a fitting room and prior to that we ask an employee where the fitting room was and he pointed in the back corner near the restrooms. We hit the button to get assistance to unlock a fitting room. The lady opened it and made a comment saying “just a heads up for future reference there’s a fitting room by the women’s clothing” and she said it in a disgusting tone. It doesn't matter which fitting room we use because it isn’t labeled men or women’s fitting room. The lady seems like she didn’t want to service us. Not appreciated at all, and we still spent our money here.
- BHBlake HoslerDec 17, 20255.0Stopped here last night to pick up some bike parts and to look at re-sale items. I chatted for a while with Jordan at the bike shop and he was very helpful and knowledgeable! I’ve had some shifting problems and he knew exactly what I was describing based on my Sora drivetrain.
- JRJim RNov 25, 20253.0Not a huge fan but it's ok I guess. Too expensive. Not at all happy with the "No cash" policy.
- JLJanine LundNov 20, 20255.0Quality clothing & equipment as well as attentive service.
- DRDiego RamonNov 16, 20255.0Awesome REI store in Fort Worth. Not the biggest store in the DFW area so there is few limited selections. Great biking services. Staff very thorough and helpful on finding thr right bicycle pedals and shoes. Also there was descent selection of North Face, Arc'teryx, REI brands, Mountain Hard Wear, Smartwool, Patagonia, Kuhl, Columbia, and Vuori. Small selection of Cotopaxi. Solid selection of real waterproof rain jackets and t-shirts.
Frequently Asked Questions About REI
What type of products does REI in Fort Worth offer?
REI offers a wide range of quality outdoor gear, clothing, and equipment designed for camping, biking, skiing, climbing, and other outdoor activities. They also feature their own award-winning REI brand products.
What are the store hours for REI in Fort Worth?
REI Fort Worth is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does REI Fort Worth offer curbside pickup?
Yes, REI Fort Worth offers curbside pickup service for customer convenience.
What payment options are accepted at REI in Fort Worth?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa as forms of payment.
How can customers contact REI Fort Worth?
Customers can contact REI Fort Worth by phone at +1 253-891-2500 or +1 817-732-9539.
Where is REI Fort Worth located?
REI Fort Worth is located at 5924 Convair Drive, Fort Worth, TX 76109, USA.
Are there any popular nearby shopping centers to REI Fort Worth?
Yes, Waterside Shops is a nearby shopping center where customers can enjoy more retail options before or after visiting REI.
What nearby fitness and recreation venues can customers visit around REI Fort Worth?
Nearby, customers can visit StretchLab, YogaSix Fort Worth, and CYCLEBAR, which offer gym, yoga, cycling classes, and other active life activities.
Are there any nearby places to grab a coffee or dessert around REI Fort Worth?
Yes, Steel City Pops offers coffee and desserts, and Cookie Dough Bliss is a bakery and ice cream shop located near REI Fort Worth.
What outdoor-related brands does REI Fort Worth carry?
REI Fort Worth carries top outdoor brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics among others.