Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
460 reviews
5 stars
334
4 stars
68
3 stars
19
2 stars
16
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported poor service and lack of assistance.
Product Selection
Customers expressed disappointment with the limited selection of camping gear and specific items, while others appreciated the variety of outdoor products available.
Repair Services
The bike repair service received both positive and negative feedback, with some praising the expertise of technicians, while others reported issues with service quality and communication.
Store Experience
The store environment is generally viewed positively, with comments on cleanliness and organization, but some customers felt uncomfortable due to staff indifference.
Membership Value
Many customers highlighted the benefits of membership, including discounts and rewards, although some expressed frustration with the membership's perceived limitations.
- JLJanine Lund4 days ago5.0Quality clothing & equipment as well as attentive service.
- DRDiego RamonNov 16, 20255.0Awesome REI store in Fort Worth. Not the biggest store in the DFW area so there is few limited selections. Great biking services. Staff very thorough and helpful on finding thr right bicycle pedals and shoes. Also there was descent selection of North Face, Arc'teryx, REI brands, Mountain Hard Wear, Smartwool, Patagonia, Kuhl, Columbia, and Vuori. Small selection of Cotopaxi. Solid selection of real waterproof rain jackets and t-shirts.
- DFDonald FerrierNov 12, 20253.0Ran it to grab a pair of pants that I purchased there before. So disappointed that they had rearranged the location of everything.. I left without purchasing
- MOM O’MalleyNov 6, 20251.0No bags for your purchases! Balance them in your arms and carry back to your car. This idiotic policy means I'm not coming back.
- APAndre PaganSep 28, 20252.0Walked in and walked out since no one cared to ask if I needed help. 3 different associates just walked by and never said a word.
Frequently Asked Questions About REI
What type of products does REI in Fort Worth offer?
REI offers a wide range of quality outdoor gear, clothing, and equipment designed for camping, biking, skiing, climbing, and other outdoor activities. They also feature their own award-winning REI brand products.
What are the store hours for REI in Fort Worth?
REI Fort Worth is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does REI Fort Worth offer curbside pickup?
Yes, REI Fort Worth offers curbside pickup service for customer convenience.
What payment options are accepted at REI in Fort Worth?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa as forms of payment.
How can customers contact REI Fort Worth?
Customers can contact REI Fort Worth by phone at +1 253-891-2500 or +1 817-732-9539.
Where is REI Fort Worth located?
REI Fort Worth is located at 5924 Convair Drive, Fort Worth, TX 76109, USA.
Are there any popular nearby shopping centers to REI Fort Worth?
Yes, Waterside Shops is a nearby shopping center where customers can enjoy more retail options before or after visiting REI.
What nearby fitness and recreation venues can customers visit around REI Fort Worth?
Nearby, customers can visit StretchLab, YogaSix Fort Worth, and CYCLEBAR, which offer gym, yoga, cycling classes, and other active life activities.
Are there any nearby places to grab a coffee or dessert around REI Fort Worth?
Yes, Steel City Pops offers coffee and desserts, and Cookie Dough Bliss is a bakery and ice cream shop located near REI Fort Worth.
What outdoor-related brands does REI Fort Worth carry?
REI Fort Worth carries top outdoor brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics among others.