Trek Bicycle Dallas Park Cities

4.9
760 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Dallas Park Cities is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to learn new skills.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Dallas Park Cities
7015 Snider Plaza #110, Dallas, TX
75205, United States

Hours

Reviews

4.9
760 reviews
5 stars
726
4 stars
10
3 stars
6
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service and making customers feel welcome.

Expertise

Many reviews highlight the staff's expertise in cycling, with specific mentions of their ability to answer questions and provide guidance on bike purchases and repairs.

Efficiency

Customers appreciate the quick turnaround times for repairs and services, often noting that they were attended to promptly even during busy periods.

Mixed Experiences

While most feedback is positive, there are a few instances of miscommunication regarding services and products, leading to some customer dissatisfaction.

Community Engagement

The store is recognized for its involvement in the cycling community, with staff participating in rides and fostering a welcoming environment for cyclists of all levels.
  • RL
    Richard Lines
    Nov 8, 2025
    5.0
    Repair completed correctly and quickly.
  • AU
    A Google User
    Nov 2, 2025
    5.0
    Came in walking left out rolling.
  • WH
    Warren Henry
    Oct 25, 2025
    5.0
    Very good trip to Trek, the bike tech helped me with exactly what I needed, and I'm looking forward to shopping here in the future. They have really nice bike's, and accessories for your biking nerds.
  • JB
    Jacob Baker
    Oct 18, 2025
    5.0
    Jarrod at the Snyder Plaza location was outstanding. He was incredibly patient, thoughtful, and went above and beyond to answer all of my questions. His passion for cycling really comes through, and it’s clear he genuinely cares about helping customers find exactly what they need. Jason was equally fantastic—he took his time to share his in-depth knowledge and provided excellent guidance. Together, Jarrod and Jason made my experience exceptional. The entire team at this location deserves every bit of a five-star rating. Their professionalism, expertise, and sincere commitment to customer service set them apart.
  • DB
    Daniel Banda
    Oct 13, 2025
    5.0
    The staff is very helpful and friendly and as for someone like me who dosen't know the ins and outs of bikes besides surface level bike research I did the day before coming here they make me feel very welcomed and I don't feel bad asking any questions even if they are nooby questions. Didn't feel pressured into buying anything, very helpful and eager to teach me a thing or two and attentive to customers is my reason for the 5 star. Jarrod especially was the young man helping me out on Sunday, good guy and thanks again Jarrod!

Frequently Asked Questions About Trek Bicycle Dallas Park Cities

What types of bicycles and related products can I find at Trek Bicycle Dallas Park Cities?

Trek Bicycle Dallas Park Cities offers the latest products from Trek and Bontrager, including a variety of bicycles and cycling accessories.

Does Trek Bicycle Dallas Park Cities provide bike repair and maintenance services?

Yes, they provide service and tune-ups for bikes of any brand.