Trek Bicycle Cypress

4.8
548 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Cypress is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Cypress
25807 Northwest Fwy, Cypress, TX
77429, United States

Hours

Reviews

4.8
548 reviews
5 stars
507
4 stars
12
3 stars
2
2 stars
8
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their exceptional service and willingness to assist.

Repair Quality

Many reviews noted the high quality of bike repairs and maintenance, with quick turnaround times and thorough service.

Welcoming Atmosphere

The shop is described as having a welcoming vibe, making customers feel comfortable and valued during their visits.

Expertise

Staff members are recognized for their expertise in biking, providing valuable advice and support to both novice and experienced cyclists.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, often mentioning they would return for future needs.
  • BR
    Brian R
    3 days ago
    1.0
    It's really a joke when you call before hands they tell you to remove the tires and bring them in and they will be able to do the service. Then you drive 40 mins to the location for them to say. " oh sorry man unfortunately we don't have the tools to do that."
  • JC
    Jordan Cramer
    Jan 3, 2026
    5.0
    Top notch service ! I bought a “Huffy” for Christmas for my daughter from a big box store , she’s only 8 😉. The brakes didn’t work at all. I walked in and they took me tight in. Super fast service ! He didn’t charge me because he said , he just wants kids to be safe when riding a bicycle. So overwhelmed by the sincerity and professionalism from this store. HIGHLY RECOMMEND !
  • UE
    U Ekpemu
    Dec 26, 2025
    5.0
    Mike was helpful and I didn't have to wait to get my bicycle fixed. I'm glad this was done asap and would be coming back....
  • MJ
    Mary J.
    Dec 23, 2025
    5.0
    Outstanding Service and Customer Care for Mike and his team. I can’t say enough good things about Trek Bikes Service Gear. The customer service was absolutely top-notch from start to finish. The staff took the time to walk me through every step of packing my bike for travel, making sure iI had everything to do it correctly, and safely. They were knowledgeable, patient, and genuinely invested in helping me feel confident that my bike would arrive protected and ready to ride. It’s rare to find service like this—professional, friendly, and above and beyond what you expect. If you’re traveling with your bike or need expert advice and support, this is the place to go. Highly recommended!
  • TS
    Thomas Adkins (Slithers1000)
    Dec 18, 2025
    5.0
    These guys are the best, I don’t have a lot of money so I like to try to do my own work and any time I have gotten stuck and I have ended up paying for service on some little things they have been great about letting me know how to address the issue in the future.

Frequently Asked Questions About Trek Bicycle Cypress

What products and services does Trek Bicycle Cypress offer?

Trek Bicycle Cypress offers the latest Trek and Bontrager bikes, service and tune-ups for all bike brands, and cycling accessories.

Where is Trek Bicycle Cypress located?

It is located at 25807 Northwest Fwy, Cypress, TX 77429, United States.