Trek Bicycle College Station

4.8
301 reviews

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle College Station is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle College Station
2307 Texas Ave, College Station, TX
77840, United States

Hours

Reviews

4.8
301 reviews
5 stars
282
4 stars
7
3 stars
0
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service.

Repair Quality

Many customers praised the quality and speed of repairs, often noting that issues were resolved quickly and effectively.

Product Selection

The store offers a wide variety of bikes and parts, with many customers appreciating the availability of items in stock.

Mixed Experiences

While most feedback is positive, there are some reports of poor service experiences, particularly regarding communication and handling of repairs.

Pricing

Customers noted that while some services may be on the higher side, the quality of work and customer service justifies the cost.
  • RF
    Ryan Foster
    Oct 18, 2025
    5.0
    Awesome place. Store is very clean. Staff very knowledgeable and friendly. Was ready to help as soon as I walked in. I will be back for parts / accessories
  • LJ
    Linda Jenkins
    Oct 16, 2025
    5.0
    I was looking for exercise bicycle replacement pedals. They didn't have what I needed. The young man waiting on me was very kind and helpful by looking up the item and telling me the details of where I could get the item. Thanks so much for being gracious and helpful!
  • JB
    Jeremy Brown
    Sep 20, 2025
    1.0
    I went in to get some simple maintenance done on my brakes and spokes. The employee told me it would take about four days to fix the spokes since a tech was out, which I completely understood. He then put my bike on the stand to start working on the brakes. I mentioned that I was in a bit of a rush and asked if I could come back later. At that point, he took my bike down and told me to take it and leave since I was “in a rush.” I explained that I really needed my brakes done today, and he said it would have only taken 15 minutes — but repeated that since I was “in a rush,” I should “get going and leave.” I told him I was happy to wait, but he refused to work on my bike and told me to take it to Aggieland Cycling if I needed it done. I left shocked and disappointed. He refused service entirely and made me leave with my bike. I cannot imagine what it would be like to work alongside, be friends with, or be related to someone who treats customers this way.
  • LP
    Lauren Prescott
    Sep 19, 2025
    5.0
    I called several times to get information before coming in to purchase a bike for my 7 year old. Everyone I spoke to on the phone was extremely helpful, knowledgeable, and patient considering I called multiple times with different questions. I received the same helpfulness and knowledge when visiting the store to make my purchase. My son also loves his bike, especially the decals he was able to "customize" it with!
  • SS
    Sten Schmidt
    Sep 1, 2025
    5.0
    Tyler was extremely nice and helpful and knowledgeable. His customer service single-handedly made the customer experience a 10/10. He literally watched me ride the bike outside to make sure the seat was fitted correctly.

Frequently Asked Questions About Trek Bicycle College Station

What types of products can I find at Trek Bicycle College Station?

You can find the latest products from Trek and Bontrager, including bicycles, parts, and accessories for your cycling needs.

Does Trek Bicycle College Station provide repair and maintenance services?

Yes, they offer service and tune-ups for bikes of any brand to keep your bicycle in excellent condition.