At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
What began as a group of 23 mountain climbing buddies is now the nation's largest consumer cooperative. But no matter how large we grow, our roots remain firmly planted in the outdoors. Our passion for outdoor adventure is clear, whether you visit any of our stores across the country, phone us, or interact with us online.
Iโve visited this REI several times while getting ready for camping, and every time itโs been an amazing experience ๐๏ธโจ The staff are always so kind and really great at explaining things in a way that makes sense.
Today we came in to buy shoes for my mother-in-law, and Drew helped us so much ๐๐ He knows so much about shoes (heโs a runner!), and he explained everything; fit, support, what to watch out for, soles, sizingโฆ seriously all of it ๐โโ๏ธ๐ Heโs honestly the best shoe salesperson Iโve ever met. He was also super patient and generous with his time ๐
Thanks to Drew, we had the best experience here! If you have questions about running or trail shoes, go find Drew ๐๐
NL
Nicolle De Lima
Dec 14, 2025
1.0
I recently visited the REI in College Station and decided to become a member. The associate at the time was great and mentioned I would receive a $30 bonus, explicitly stating I could use it "any time this year." This was a major reason I signed up.
Today, I went in planning to use that bonus. A super nice cashier tried her best to assist me, but it turns out the bonus expired last week. I was never told about a specific expiration date, only the "anytime this year" timeframe, which feels incredibly misleading.
The truly disappointing part was the local manager's attitude. The cashier called her over for assistance, and the manager was dismissive and frankly, quite rude. She didn't offer a "hello" or "how can I help you," simply stated there was "nothing she could do" in a cold manner and walked away.
After leaving the store, I contacted REI customer service directly. They were extremely disappointed to hear about my experience and the miscommunication regarding the bonus expiration. They immediately sent me a new bonus to use.
This excellent response from REI corporate suggests that the local manager absolutely could have helped but simply chose not to. My low rating is purely for that specific manager and the initial miscommunication at the College Station store. The cashier was fantastic, and corporate customer service redeemed the situation, but the in-store management needs improvement.
KS
Kambell Stewart
Nov 21, 2025
5.0
Sophie is the best employee here!! She was so incredibly helpful and went above and beyond to help us out! We appreciate her so much!
HH
H. Holffe
Nov 1, 2025
2.0
Never been a fan of REI. Its overpriced for most things. Mens stuff is always more expensive, 1 pair of socks - merino wool that isnt majority merino is 30 bucks. Undercut me with plastics in my socks and im a very unhappy camper. Stop with this stupid Gucci level, fake, plastic crap thats overpriced
RC
Rosie Carrier
Oct 24, 2025
5.0
Drew went above and beyond to help me find the right pair of shoes!! Great experience!
What products and brands does REI College Station offer?
REI College Station offers a wide range of outdoor gear and clothing, including award-winning REI brand products. They also carry top brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Where is REI College Station located?
REI College Station is located at 615 University Drive East, #300, College Station, TX 77840, USA.
What are the operating hours for REI College Station?
REI College Station is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What forms of payment are accepted at REI College Station?
REI College Station accepts American Express, MasterCard, and Visa.
Does REI College Station offer in-store shopping and curbside pickup?
Yes, REI College Station offers both in-store shopping and curbside pickup services.
How can I contact REI College Station?
You can contact REI College Station by phone at +1 979-326-1600.
Can REI College Station customers easily access fitness and recreational activities nearby?
Yes, customers can visit nearby Crunch Fitness - College Station, a gym offering sports and boxing classes, ideal for preparing for outdoor activities or post-adventure workouts.
Are there dining options near REI College Station?
Yes, nearby dining options include Haiku Japanese and Korean Restaurant, Nick The Greek (Greek and burger restaurant), Four Downs Sports Bar, and Blake's Steaks Sandwich Shop for a variety of meal choices before or after your visit.
Where can customers find banking and financial services near REI College Station?
Simmons Bank and Janelle Carver Team mortgage broker are located nearby, providing convenient banking and financial services for customers in the area.
Does REI College Station have a strong community heritage?
Yes, REI began in 1938 as a group of 23 mountain climbing friends and has grown into the nation's largest consumer cooperative, reflecting a deep passion for outdoor adventure that remains central to its mission.