Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Research is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Location
Hours
Reviews
4.8
543 reviews
5 stars
505
4 stars
17
3 stars3
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service and making customers feel valued.
Repair Services
The repair department is praised for quick, efficient service, with many customers noting successful resolutions to their bike issues.
Product Selection
Customers appreciate the wide selection of bikes and accessories available, highlighting the quality and variety offered.
Expertise
Staff members are recognized for their expertise in cycling, providing valuable advice and support to both novice and experienced cyclists.
Overall Experience
Many reviews reflect a positive overall experience, with customers expressing satisfaction and a willingness to return for future needs.
- BGBrandon G2 days ago5.0Really awesome shop! Top notch staff and it’s obvious they really care about customers 10/10
- SYSnizhana Yakhno4 days ago5.0Great shop! Super helpful guys and very knowledgeable, I got my bike fixed here and it works now great!
- BWBert WilliamsNov 6, 20255.0Always amazed how quickly Kelly can get my bikes back to peak performance. I value his knowledge and skill, as well as his patience in explaining how to prevent the issue from occuring in the future. The whole staff at this location are awesome!!
- GSGeorge SmithNov 3, 20255.0If you're looking for a bike, this is the place to go! After a recent trip to Amsterdam and riding a friend's bike to get around, I went out in search of a bike of my own. I walked in on a day that their POS system was down but Dino was fully prepared to help me find a bike regardless. The man knows his bikes for sure and is a really nice guy, all the staff is really. He got me fitted with the necessary accessories and I was able to get the bike a few days later. :)
- SBShawn BeattyOct 16, 20255.0Love this shop! All the guys on staff were super fun and helpful. They’re all really personable which made the experience even better. Dino got my wife into a new Domane SL5 and she loves it! Definitely head here for your bicycle needs 🤘
Frequently Asked Questions About Trek Bicycle Research
What products and services does Trek Bicycle Research offer?
Trek Bicycle Research offers the latest Trek and Bontrager bicycles, service and tune-ups for all bike brands, and supplies for cycling adventures.
Where is Trek Bicycle Research located?
It is located at 10947 Research Blvd, Austin, TX 78759, USA.
What are the store hours for Trek Bicycle Research?
Open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment methods can I use at Trek Bicycle Research?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I contact Trek Bicycle Research?
You can call +1 512-345-7460 or email research@trekbikes.com.
Does Trek Bicycle Research have an online presence?
Yes, visit their website at https://www.trekbikes.com/us/en_US/retail/research/ or their Facebook page at https://www.facebook.com/TrekBicycleResearch.
What types of bicycles does Trek Bicycle Research specialize in?
They specialize in Trek and Bontrager brands including electric bicycles, along with repair services.
What nearby food options are available when visiting Trek Bicycle Research?
Nearby options include Marco's Pizza, Chick-fil-A, Austin's Pizza, and Tiff's Treats for desserts.
Are there any nearby places to shop or get services while visiting Trek Bicycle Research?
Nearby you can find Floor King for home improvement, Best Buy Cells for electronics, and Public Storage for storage needs.
Which nearby medical facilities are close to Trek Bicycle Research?
Nearby medical facilities include Cardiovascular Associates Northwest, Specialty Clinic of Austin, Austin Regional Clinic: ARC Quarry Lake, and ARA Diagnostic Imaging.