Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Parmer is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Location
Hours
Reviews
4.8
676 reviews
5 stars
612
4 stars
25
3 stars5
2 stars7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with several specific mentions of individual employees providing exceptional service.
Repair Quality
Customers consistently reported high satisfaction with bike repair and maintenance services, noting thorough inspections and quality work.
Product Selection
The store was recognized for having a good selection of bikes and accessories, although some customers expressed a desire for a wider range of products.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service, particularly related to staff availability and responsiveness.
- SLSnoop Lmnv1 day ago5.0Been going for years and the have fair prices and amazing service. Customer service is top notch. Plus having a location near the major trails and routes is a plus. Much more fun to go in see what I like and even have it installed with a warranty vs gambling 🎰 online with cheap quality stuff. Plus the Trek Sales are great.
- RARyan ArroyoDec 7, 20255.0Definitely THE best Trek store in all of Austin.
- ALAndrew LastnameNov 30, 20255.0Great staff, super friendly and helpful. Solid quality bikes, just bought my second one and will continue to buy from them!
- ASadam sommerNov 4, 20255.0Solid repair and maintenance on our bikes. Always appreciate the work and rec's from the staff.
- JSJustin SaundersNov 4, 20254.0I've serviced 3 bikes with Trek on Parmer and have been pleased with my service every time. My most recent experience I brought a Kona Jake CX in to be fully refurbished. The technician was so thorough in their inspection and assessment of work to be done, explained their recommendations, and made sure I chose parts that were inline with my needs. The cost was not cheap but the service and work was excellent. The bike looks and rides like it is almost new now.
Frequently Asked Questions About Trek Bicycle Parmer
What products and services does Trek Bicycle Parmer offer?
Trek Bicycle Parmer offers the latest Trek and Bontrager bicycles, bike service and tune-ups for any brand, and equipment for cycling adventures.
What are the operating hours of Trek Bicycle Parmer?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Trek Bicycle Parmer located?
It is located at 9900 W Parmer Lane, Austin, TX 78717, United States.
What payment methods are accepted at Trek Bicycle Parmer?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Trek Bicycle Parmer?
You can call them at +1 512-637-6890 or email parmer@trekbikes.com.
Does Trek Bicycle Parmer have an online presence?
Yes, you can visit their website at https://www.trekbikes.com/us/en_US/retail/parmer/ or their Facebook page at https://www.facebook.com/TrekBicycleParmer/.
What nearby places can I visit around Trek Bicycle Parmer?
Nearby places include Figura Medspa, Parmer Eye Care, Parmer Dentistry, 9Round gym, and The Musicians Woodshed music school.
Are there food options close to Trek Bicycle Parmer?
Yes, restaurants nearby include Morelia Mexican Grill, Mama Betty's Tex-Mex y Cantina, Subway, Taco Bell, Baskin-Robbins, and 600 Degrees Austin.
What recreational facilities are near Trek Bicycle Parmer for after your visit?
You can enjoy nearby parks like Davis Springs Playground, Harper Park, and outdoor disc golf at Davis Spring.
Can fitness enthusiasts find gyms near Trek Bicycle Parmer?
Yes, 9Round Kickboxing Fitness and 9Round gym are close by for sports, fitness, and martial arts.