Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Bee Cave is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
340 reviews
5 stars
329
4 stars4
3 stars2
2 stars2
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and provide guidance.
Service Quality
Many reviews noted the excellent quality of bike repairs and tune-ups, with customers expressing satisfaction with the performance of their bikes post-service.
Transparency
Several customers appreciated the shop's transparency regarding service timelines and repair needs, although there were some complaints about delays.
Product Selection
The shop is recognized for its great selection of bikes and accessories, catering to various customer needs.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences related to warranty claims and service delays.
- JDJulian DaSilvaOct 5, 20251.0Good job on the tune up you guys did on an athletes bike. Stay away from this shop if they tell customers this is ok.
- PVPam VonmendeSep 29, 20255.0Your service provided by Brett is excellent. Really knows bikes and keeps them running. Many thanks! So glad you are in Bee Cave.
- JJJamesAug 25, 20255.0Since moving to Texas, I have searching for a good bike shop for my Specialized bike. I found one but it's down in Austin and that's a bit of a drive living up in this area. I recently had a flat and needed to get a new tube and tire. Searching for a local bike shop, I came across Trek Bicycle. I was able to bring my bike in and the guaranteed I would have it back the next day. They also helped me decide to go "tubeless", something I had never considered before. All of the people who work there are very friendly and helpful. After getting the new tires, I decided to take the bike back for a full tune-up. It had been more than a year since the last tune-up. When I received the bike back, it was like getting the bike again for the first time. It was immaculate. And you can always tell how smooth the ride is after getting it back from a tune-up. What else can be said other than they do amazing work, it's easy to get your bike in and they are pretty good at getting the bike back to you as quickly as possible. I can't recommend this shop highly enough for the quality of the work they perform and the great staff working here.
- SJSteph JAug 25, 20255.0Brent was absolutely wonderful! He diagnosed what was not working properly on my bike and got me on the schedule. They repaired everything and gave it a great tuneup. It rode like a dream this past weekend for an endurance ride. I highly recommend Trek in Bee Cave!
- TRTravis RobertsAug 18, 20255.0Straight forward / honest customer service! Reliable parts, Trek has kept me moving over the last 2 yrs!
Frequently Asked Questions About Trek Bicycle Bee Cave
What are the operating hours of Trek Bicycle Bee Cave?
Trek Bicycle Bee Cave is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Trek Bicycle Bee Cave located?
It is located at 12005 Bee Caves Road, Austin, TX 78738, USA.
What services does Trek Bicycle Bee Cave offer?
They offer the latest Trek and Bontrager products, bicycle service, tune-ups for any bike brand, and all essentials for cycling adventures.
Can I pick up my online order in store at Trek Bicycle Bee Cave?
Yes, in-store pickup is available at Trek Bicycle Bee Cave.
What payment methods does Trek Bicycle Bee Cave accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I contact Trek Bicycle Bee Cave?
You can call them at +1 512-634-8844 or email beecave@trekbikes.com.
Does Trek Bicycle Bee Cave welcome the LGBTQ community?
Yes, Trek Bicycle Bee Cave welcomes the LGBTQ community.
Are there other sporting goods or bicycle stores near Trek Bicycle Bee Cave?
Yes, Bicycle SportShop is a nearby sports and recreation venue where you can find additional cycling products and gear.
What nearby health and wellness services are close to Trek Bicycle Bee Cave?
Nearby health and wellness options include Bodybar Pilates for fitness, Oak Canyon Dentistry for dental care, and Elite Wellness Chiropractic for chiropractic services.
Are there any local attractions near Trek Bicycle Bee Cave for visitors to enjoy?
Yes, the Barton Creek Habitat Preserve is nearby, offering park and outdoor activities perfect for visitors before or after their visit to the bike shop.