Business Details
9901 N Capital Of Texas Hwy, Austin, TX
78759, United States
Certified by REI • Mar 08, 2026
(512) 343-5550
Certified by REI • Mar 08, 2026
https://www.rei.com/stores/austin-gateway.html
Certified by REI • Mar 08, 2026
About
Certified by REI • Mar 08, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Certified by REI • Mar 08, 2026
Hours
Certified by REI • Mar 08, 2026
Reviews
4.4
759 reviews
5 stars
535
4 stars
124
3 stars
23
2 stars
14
1 star
63
- JKJanet KowalskiFeb 15, 20261.0Please train your cashiers to provide the free bag to the customers. My husband purchased a shirt and ReI didn’t offer the free bag. This is poor and substandard customer service. Please do better.
- NBNeelu BawaFeb 15, 20261.0Customer service and manners lacking in the shoe department
- NRNina RamirezFeb 12, 20265.0Not my usual REI store but the North Lamar location didn’t have the size socks I was looking for. Drove to gateway and I am so glad I did, found what I needed and the service was exceptional. Thank you Jim for your advice, enthusiasm, and wisdom. He was so helpful! I’ll probably end up visiting this location more often :)
- DZDaniel ZhangFeb 3, 20265.0A bit far, but every visit is worth it. They have everything rock climbing, wide toe shoes, and has better quality and variety than any outdoor shop. Anyone complaining about price can shop at cheaper stores. Customer service is top notch as well.
- HHhueyxzFeb 2, 20265.0Never have I experienced staff as helpful as these. Everybody was so extremely polite and assisted with every question I had with no issue! I’m completely new to hiking, but the excellent staff helped me find exactly what I needed. Will definitely return!
Frequently Asked Questions About REI
What products and brands does REI offer at its Austin Gateway location?
REI offers a wide range of outdoor gear and clothing, including award-winning REI brand products and top brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc’teryx, Columbia, and Smith Optics.
What are the store hours for REI in Austin?
The REI store in Austin is open from 10:00 AM to 9:00 PM Monday through Friday, 10:00 AM to 8:00 PM on Saturdays, and 10:00 AM to 6:00 PM on Sundays, with special holiday hours on certain days.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup services for customer convenience.
Where is the REI store located in Austin?
REI is located at 9901 N Capital Of Texas Hwy, Ste 200, Austin, TX 78759, USA.
What payment options are accepted at REI?
REI accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
What is REI’s customer satisfaction policy?
REI stands behind all its products with a 100% satisfaction guarantee, ensuring customers are happy with their outdoor gear and clothing purchases.
Are there any nearby beauty salons around the REI Austin location?
Yes, nearby beauty salons include Amber Rose Beauty, Bianca Beauty, Hair by Annissa, Avant Salon Spa, Bex+Co, Anna Watson Stylist, and ATX Tans which customers can visit before or after shopping at REI.
What nearby sporting goods or shoe stores can I find near REI?
Near REI, customers can find Fleet Feet Gateway, Fleet Feet Sports, Chacos, Saucony, and Texas Running Company for additional sporting goods and shoe options.
Are there any nearby parks or outdoor spaces near REI Austin?
Yes, The Tucker Bowhart Dog Park is nearby and is a great spot for outdoor recreation before or after visiting REI.
How can nearby amenities like Tesla Supercharger enhance my visit to REI?
The Tesla Supercharger on Stonelake Blvd near REI offers convenient electric vehicle charging, making it easier for Tesla owners to shop at REI while their car charges.
Brand Certified Facts from REI
This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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