Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Trek Bicycle Allen is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to learn new skills.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
868 reviews
5 stars
831
4 stars10
3 stars5
2 stars6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Product Knowledge
The staff demonstrated a strong understanding of bicycles and related products, providing valuable advice and education to customers.
Repair Services
Many reviews highlighted the quick and efficient repair services, with customers expressing satisfaction with the quality of work and timely turnaround.
Sales Experience
Customers appreciated the no-pressure sales approach, feeling comfortable and confident in their purchases without upselling tactics.
Store Environment
The shop was described as welcoming and well-organized, contributing to a positive shopping experience.
- TWTroy Woods2 days ago5.0I own a Specialized E-MTB yet I still bring it in to Trek Allen. I brought my bike in today because my Fox shock had air in the negative chamber that I could not fix at home. When I walked in today Joe immediately took my bike and diagnosed the issue. 5 minutes later he had it fixed. Thank you again Joe for taking care of me. Trek Allen is fortunate to have a pro like yourself.
- RRRajender Ravula2 days ago5.0We had a wonderful experience at this bicycle shop while acquiring our son's very first bike. From the instant we entered, the staff was welcoming, friendly, and exceptionally helpful. They took the time to explain the various options and assisted us in selecting the appropriate size and model for our son. We opted for the Trek Marlin 5, and we were impressed by its quality, design, and durability. The team ensured to carefully assemble and adjust the bike to guarantee safety and comfort. They also provided us with valuable tips on maintenance and riding fundamentals, which we greatly appreciated. Our son was thrilled and confident as he tested his new bike in the store. The entire purchasing process was seamless, professional, and devoid of stress. The store itself is tidy, well-organized, and boasts an excellent selection of bicycles and accessories. You can genuinely sense that they care about their customers and their needs. This was a memorable experience for our family. We are extremely satisfied with our purchase and the service we received. I highly recommend this bicycle shop to anyone in search of quality bikes and outstanding customer service.
- NLNathan LemmonJan 5, 20265.0Always friendly...got my bike serviced and back to me in no time.
- TCTim CulbersonDec 27, 20255.0So very friendly and knowledgeable on Boxing day
- RORyan ODec 21, 20255.0I had a great experience buying a Trek mountain bike! Billy Bob and his employees are fantastic! They were not only knowledgeable, but passionate about bicycling. I felt comfortable and confident with my purchase without any sales pressure. I would highly recommend Trek Bicycle Allen.
Frequently Asked Questions About Trek Bicycle Allen
What products and services does Trek Bicycle Allen offer?
Trek Bicycle Allen offers the latest Trek and Bontrager bikes, service and tune-ups for any bike brand, rental services, and skill learning opportunities.
What are the operating hours of Trek Bicycle Allen?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Where is Trek Bicycle Allen located?
Trek Bicycle Allen is located at 190 East Stacy Rd #1704, Allen, TX 75002, USA.
How can I contact Trek Bicycle Allen?
You can contact Trek Bicycle Allen by phone at +1 972-678-4044 or email at allen@trekbikes.com.
What payment options are accepted at Trek Bicycle Allen?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle Allen offer bike rental services?
Yes, Trek Bicycle Allen provides bicycle rental services.
Can I pick up my purchase curbside at Trek Bicycle Allen?
Yes, curbside pickup is available at Trek Bicycle Allen.
Is there a nearby place to grab food after visiting Trek Bicycle Allen?
Yes, you can visit Pluckers Wing Bar, a nearby sports bar and chicken wings restaurant, or MOOYAH Burgers, Fries & Shakes for American dining.
Are there wellness or medical services near Trek Bicycle Allen?
Yes, nearby options include Accident & Injury Chiropractic Allen, TX, InfusaLounge Wellness Spa, and Hand and Stone Massage and Facial Spa.
What shopping options are available near Trek Bicycle Allen?
You can shop at Macy's Backstage outlet store or Mattress Firm mattress retailer nearby.