Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
294 reviews
5 stars
245
4 stars
27
3 stars
8
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of individual employees providing exceptional service.
Store Experience
The store is noted for its cleanliness, organization, and welcoming atmosphere, contributing to a positive shopping experience.
Product Quality
Customers appreciate the high quality of products available, although some noted that prices are on the higher side.
Checkout Issues
Several reviews highlighted frustrations with the checkout process and staff prioritizing sales over customer service.
Inconsistent Service
There were mixed experiences regarding staff engagement, with some customers feeling ignored or rushed during their visits.
- JCJill ColemanDec 23, 20251.0The checkout is a nightmare . They are so busy selling credit cards and rewards with no regards for the people in line . I’m don’t with this store
- JJJon JDec 11, 20255.0Nice store. Pricey but quality stuff. Lots of sales currently. This store is clean.
- TMTimothy McFarlandNov 10, 20252.0BEWARE. Bike shop hours are whatever random time the bike tech goes home for the day. They are not regular and are not the same as the store hours.
- MBM BraxtonNov 7, 20255.0Great staff here
- JBJustin BrewerOct 6, 20255.0Shout out to Chris (manager) and his team. Chris did an amazing job and was very helpful replacing my shoes. Very knowledgeable and genuinely cared. Can’t say enough great things about this guy!
Frequently Asked Questions About REI
What type of products and brands does REI in Memphis offer?
REI offers quality outdoor gear, including award-winning REI brand products and popular brands like The North Face, Patagonia, GoPro, and Columbia.
What are the operating hours for REI in Memphis?
REI is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does REI in Memphis provide pickup options?
Yes, REI offers both in-store pickup and curbside pickup services.
What payment methods are accepted at REI in Memphis?
REI accepts American Express, Android Pay, Apple Pay, MasterCard, and Visa.
Is the REI store in Memphis wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking.
Does REI in Memphis have onsite parking and is it free?
Yes, REI provides free onsite parking for customers.
What nearby stores offer additional shoe options close to REI in Memphis?
Nearby shoe stores include Saucony, Chacos, The Good Feet Store, and the Warehouse Sale Pop Up Shoe Store, offering customers more footwear choices.
Where can I find food and dining options near REI in Memphis?
Close to REI, you can visit Panera Bread, BGR The Burger Joint, Kami Ramen Bar, Chipotle Mexican Grill, Genghis Grill, Red Pier Cajun Seafood & Bar, Pizza Hut, and Yogurt Mountain for a variety of dining choices.
What nearby stores and services are available for outdoor and sporting goods shoppers?
In addition to REI, Edwin Watts Golf and Sports Authority Sporting Goods provide sporting goods and bicycle-related products, while Ridgeway Trace Shopping Center offers a variety of shopping options nearby.
Are there family and children's clothing stores near REI in Memphis?
Yes, 901 Clothing Exchange and Carter's are nearby stores specializing in children's clothing and apparel, great for families visiting REI.