Business Details
6700 Papermill Drive, Knoxville, TN
37919, United States
Certified by REI • May 03, 2026
(865) 584-1938
Certified by REI • May 03, 2026
https://www.rei.com/stores/knoxville.html
Certified by REI • May 03, 2026
About
Certified by REI • May 03, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Certified by REI • May 03, 2026
Hours
Certified by REI • May 03, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
4.5
654 reviews
5 stars
506
4 stars
81
3 stars
12
2 stars
15
1 star
40
- MBMegan Boggs2 days ago5.0Shout out to Christopher at REI! My husband and I can be difficult fits when it comes to shoes: long narrow feet, but need a wide toe box. We also wear 14/15M and 12/13W and not many places stock our sizes and even fewer brands make them. We came in on a very busy Sunday and even though his attention was divided between 5 or 6 of us, he made sure every customer was taken care of. He even took the time to teach my husband and I a new way to tighten our laces to avoid heel slippage. Thanks, Christopher - Our Ireland and Scotland hiking trip will be much more comfortable thanks to your expertise.
- KHKevin HodgesApr 23, 20265.0Friendly and helpful staff, decent selection of products
- JMJess MartinApr 1, 20265.0My partner and I had the most thoughtful and hospitable conversation/customer assistance with associate, Tom. He went above and beyond to help us choose several types of hiking gear. Not to mention his lovely and warm personality. REI is lucky to have such a knowledgeable person as part of the team. Thank you, Tom! 🙂
- KKKatieMar 25, 20265.0Kevin was a fantastic and friendly help with suggestions for hiking supplies! I told him I was getting back into hiking after a few years and he was very knowledgeable on not only supplies I’d need but the trail itself, which was pretty helpful when I was actually there. He was super kind and friendly, I really appreciated his help!
- WWWallace Dalton (Wally)Mar 17, 20265.0REI Knoxville is my absolute favorite store in east TN, REI is beautifully organized and well stocked .it’s the home of the nicest and most knowledgeable staff I’ve come across in years. The atmosphere is clean, vibrant and fun. They always seem to have what I’m looking for and more than willing to help me with any questions I may have about the product. .My hats off to the team at REI Knoxville, nicely done. excellent customer service. If I could give you 10 stars I would.
Frequently Asked Questions About REI
What types of outdoor gear and clothing does REI in Knoxville offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand as well as popular brands like The North Face, Patagonia, Columbia, and more.
What are the store hours for REI in Knoxville?
REI is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does REI Knoxville provide in-store or curbside pickup services?
Yes, REI offers both in-store pickup and curbside pickup services for the convenience of its customers.
What payment options are accepted at REI Knoxville?
REI accepts multiple payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, PayPal, and Visa.
Is the REI store in Knoxville wheelchair accessible?
Yes, REI Knoxville has a wheelchair accessible entrance and parking available for all customers.
Where is REI located in Knoxville and does it have free parking?
REI is located at 6700 Papermill Drive, Knoxville, TN 37919, and it offers free onsite parking for customers.
What outdoor activities can REI's products support?
REI's products support a variety of outdoor activities such as camping, skiing, biking, rock climbing, and general outdoor recreation.
What can visitors do near REI in Knoxville?
Visitors near REI can explore nearby shoe stores like Chacos and Saucony for additional footwear options, or visit Ulta Beauty for cosmetics and beauty supplies. After shopping, they can grab a meal at Jimmy John's sandwich shop conveniently close by.
Are there any nearby services related to wellness or counseling close to REI Knoxville?
Yes, nearby services include Diana L. Brown Taylor (psychotherapist and spa services), S. David Hall (counseling and mental health), PsychMaven, and Jarrod Justice, all offering various wellness and counseling support.
How can customers use nearby real estate services while visiting REI?
Customers interested in real estate can visit nearby agents like L. Logan Wells, Michael Carr & Associates, Felix Ordaz Realtor, and Connell Properties Inc, all located close to REI for convenient consultations before or after their outdoor gear shopping.
Brand Certified Facts from REI
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Certified May 03, 2026Yext Knowledge Graph
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