At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Helpful staff, but not intrusive. Good selection and prices.
DH
Dale Hauskin
Feb 20, 2026
5.0
Very helpful staff!
GP
Gary Picou
Feb 12, 2026
5.0
Great people, so knowledgeable. REI is always our go-to for adventure gear.
MM
mdwebb100
Dec 23, 2025
5.0
REI is Knoxville’s best and biggest outdoor gear store. Buy a membership. It’s definitely worth it to get the special member’s only sales and the 10% dividend on your purchases. The staff is super friendly snd helpful.
JE
Jacob Edkin
Dec 6, 2025
3.0
The store is phenomenal.
The sales associates are helpful, extremely knowledgeable and exceptionally friendly!
The problem is the location. Getting in, parking and then leaving are almost a rage inducing experience that will make you want to drive to Chattanooga just to stay away from it.
That being said, REI will always be my go to outdoor store! Guess I'll just have to allot an extra 15-20 minutes every time I go to ensure that I don't let the inside voices win when dealing with the public...
What types of outdoor gear and clothing does REI in Knoxville offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand as well as popular brands like The North Face, Patagonia, Columbia, and more.
What are the store hours for REI in Knoxville?
REI is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Does REI Knoxville provide in-store or curbside pickup services?
Yes, REI offers both in-store pickup and curbside pickup services for the convenience of its customers.
What payment options are accepted at REI Knoxville?
REI accepts multiple payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, PayPal, and Visa.
Is the REI store in Knoxville wheelchair accessible?
Yes, REI Knoxville has a wheelchair accessible entrance and parking available for all customers.
Where is REI located in Knoxville and does it have free parking?
REI is located at 6700 Papermill Drive, Knoxville, TN 37919, and it offers free onsite parking for customers.
What outdoor activities can REI's products support?
REI's products support a variety of outdoor activities such as camping, skiing, biking, rock climbing, and general outdoor recreation.
What can visitors do near REI in Knoxville?
Visitors near REI can explore nearby shoe stores like Chacos and Saucony for additional footwear options, or visit Ulta Beauty for cosmetics and beauty supplies. After shopping, they can grab a meal at Jimmy John's sandwich shop conveniently close by.
Are there any nearby services related to wellness or counseling close to REI Knoxville?
Yes, nearby services include Diana L. Brown Taylor (psychotherapist and spa services), S. David Hall (counseling and mental health), PsychMaven, and Jarrod Justice, all offering various wellness and counseling support.
How can customers use nearby real estate services while visiting REI?
Customers interested in real estate can visit nearby agents like L. Logan Wells, Michael Carr & Associates, Felix Ordaz Realtor, and Connell Properties Inc, all located close to REI for convenient consultations before or after their outdoor gear shopping.
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