Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
447 reviews
5 stars
351
4 stars
40
3 stars
8
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there were several reports of rude or unhelpful interactions.
Product Quality
Customers expressed disappointment with product quality and return policies, particularly regarding defective items and the handling of returns.
Store Experience
The store is generally well-received for its cleanliness, organization, and selection of outdoor gear, although some customers noted issues with inventory levels.
Staff Knowledge
Many reviews highlighted the staff's knowledge and expertise in outdoor gear, contributing positively to the shopping experience.
- CRChris RogersDec 11, 20255.0Aside from the drive, every employee was welcoming, kind and courteous. If someone was unsure on a question, they promptly sent me in the right direction. Always loved REI, and glad there's one available now as a top notch alternative, now mine and my daughters go to for outdoor supplies.
- VGViki GravinaDec 7, 20255.0My partner and I were lost looking for new climbing gear, and Laura was such an incredible help! We appreciate all of the time she spent with us, as well as her guidance!
- CCCashc0Oct 3, 20255.0Great service. The employees are very knowledgeable about their merchandise.
- CJCandy JohnsonSep 30, 20255.0It is an amazing outdoor store for all of your needs. Camping camping hiking and anything else.
- KMKareem MaynardSep 28, 20255.0The staff was very welcoming and helpful in giving recommendations as to what to do in the area
Frequently Asked Questions About REI
What products and brands does REI offer in Chattanooga?
REI offers a wide range of outdoor gear and clothing including their own award-winning REI brand plus popular brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI in Chattanooga?
REI is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI Chattanooga offer in-store pickup or delivery services?
REI in Chattanooga offers in-store pickup service but does not provide delivery services.
What payment options are accepted at REI Chattanooga?
REI accepts American Express, Android Pay, Apple Pay, Mastercard, and Visa for payments.
Where is REI in Chattanooga located and how can I contact them?
REI is located at 2507 Lifestyle Way, Chattanooga, TN 37421. You can contact them by phone at +1 423-485-1249.
Is curbside pickup available at REI Chattanooga?
No, curbside pickup is not available, but customers can shop in-store.
Are there nearby shops where I can find additional outdoor or athletic footwear?
Yes, nearby shoe stores include Chacos and Saucony, where you can find additional footwear options in the area around REI.
What nearby fitness and recreation centers can complement my visit to REI?
The Little Gym of Chattanooga and HOTWORX yoga studio are nearby fitness centers where you can engage in gymnastics, yoga, or pilates before or after visiting REI.
Are there places to relax or get a beauty treatment close to REI Chattanooga?
Yes, nearby beauty salons and spas include Highbrow Chattanooga, Bridget Davis Salon, and European Wax Center, offering services to relax and refresh after your outdoor adventures.
Can I find restaurants or hotels near REI Chattanooga for dining or accommodation?
Yes, nearby dining options include Cracker Barrel Old Country Store and The Melting Pot, while hotels like Days Inn Chattanooga/Hamilton Place and Drury Plaza Hotel Chattanooga Hamilton Place provide accommodation close to REI.