Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
443 reviews
5 stars
348
4 stars
39
3 stars
8
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or dismissive behavior from certain employees.
Product Quality
Several customers expressed disappointment with the quality of products, citing issues with defective items and the handling of returns.
Store Experience
The store is generally well-received for its cleanliness, organization, and selection of outdoor gear, though some customers noted high prices and limited inventory.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to provide valuable recommendations for outdoor activities.
Membership Benefits
Customers appreciate the membership perks, including discounts and cash back, but some expressed frustration over communication issues related to membership benefits.
- CCCashc0Oct 3, 20255.0Great service. The employees are very knowledgeable about their merchandise.
- CJCandy JohnsonSep 30, 20255.0It is an amazing outdoor store for all of your needs. Camping camping hiking and anything else.
- KMKareem MaynardSep 28, 20255.0The staff was very welcoming and helpful in giving recommendations as to what to do in the area
- BRBoe RudderSep 24, 20255.0Prompt service. Disappointed this location no longer carries mens underwear.
- MMmayson101Sep 11, 20251.0Very poor, rude customer service in the shoe department from a member of the alphabet group. Would not shop here again.
Frequently Asked Questions About REI
What products and brands does REI offer in Chattanooga?
REI offers a wide range of outdoor gear and clothing including their own award-winning REI brand plus popular brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI in Chattanooga?
REI is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI Chattanooga offer in-store pickup or delivery services?
REI in Chattanooga offers in-store pickup service but does not provide delivery services.
What payment options are accepted at REI Chattanooga?
REI accepts American Express, Android Pay, Apple Pay, Mastercard, and Visa for payments.
Where is REI in Chattanooga located and how can I contact them?
REI is located at 2507 Lifestyle Way, Chattanooga, TN 37421. You can contact them by phone at +1 423-485-1249.
Is curbside pickup available at REI Chattanooga?
No, curbside pickup is not available, but customers can shop in-store.
Are there nearby shops where I can find additional outdoor or athletic footwear?
Yes, nearby shoe stores include Chacos and Saucony, where you can find additional footwear options in the area around REI.
What nearby fitness and recreation centers can complement my visit to REI?
The Little Gym of Chattanooga and HOTWORX yoga studio are nearby fitness centers where you can engage in gymnastics, yoga, or pilates before or after visiting REI.
Are there places to relax or get a beauty treatment close to REI Chattanooga?
Yes, nearby beauty salons and spas include Highbrow Chattanooga, Bridget Davis Salon, and European Wax Center, offering services to relax and refresh after your outdoor adventures.
Can I find restaurants or hotels near REI Chattanooga for dining or accommodation?
Yes, nearby dining options include Cracker Barrel Old Country Store and The Melting Pot, while hotels like Days Inn Chattanooga/Hamilton Place and Drury Plaza Hotel Chattanooga Hamilton Place provide accommodation close to REI.