East Ridge Bicycles

4.9
666 reviews

About

Bicycle Store
As the the premier shop in the Chattanooga and tri state area, we not only offer the high quality product you expect, but also the service. Our service extends from assistance with bike and accessory selection, repairs of all levels, to fitting services utilizing Retul. With Retul's computerized 3D motion capture fitting system we are able to get more accurate measurements than previously were possible via a manual goniometer. Whether a triathlete, road racer or casual club rider, Retul can help get you in the best position to reach or performance and comfort goals.

Location

East Ridge Bicycles
5910 Ringgold Road, Chattanooga, TN
37412, United States

Hours

Reviews

4.9
666 reviews
5 stars
643
4 stars
8
3 stars
2
2 stars
6
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist without being pushy.

Expertise

The staff's extensive knowledge about bikes and repairs was frequently mentioned, with many customers noting their ability to provide tailored advice and solutions.

Timeliness

Many reviews noted the quick turnaround for bike repairs and services, often completed ahead of schedule.

Product Selection

The shop offers a wide variety of bikes and accessories, with customers appreciating the range of options available.

Community Support

Customers expressed loyalty to the shop, often mentioning their long-term relationship and support for local businesses.
  • BT
    Bonnie Tong
    4 days ago
    5.0
    I wasn’t sure my Street Strider (elliptical 3 wheel bike), could be repaired and not sure how I’d be welcomed, walking into this business with this “headache”. I was met with kindness, professionalism, and eagerness to help. What could have taken longer, didn’t happen and I appreciated the phone call with an updated quote before he moved forward on the repair. I learned a few things that I hadn’t previously known about my “bike” too.The next day it’s back home and feels brand new to ride on. The cost really reasonable as well. I’m an extremely happy customer and would recommend this business to anyone. Thank you so much guys!
  • RC
    Ryan Carmichael
    5 days ago
    5.0
    I have spoken with several different employees at East Ridge Bicycles and they have all been very kind and helpful! They sell proper cycling products and know how to set us up for quality rides. I’ve bought many different bike accessories, had my bike serviced and asked many questions without feeling like I was a bother. I will be shopping there more and will refer my friends to go there for all of their cycling needs!
  • ER
    Ed Rusk
    Nov 17, 2025
    5.0
    Fast service and thorough explanation of the repair work. I’ve been a supporter of ER Bikes for decades and will always choose them first.
  • BB
    Bobby Baker
    Nov 13, 2025
    5.0
    Everything about my experience with this business was above and beyond what normal businesses do by asking if i had any more questions and was just really impressed with the overall experience. Being brand new with the product they offered i was able to make a great decision and love the results
  • CG
    Charles Givens
    Nov 13, 2025
    5.0
    The shop technicians give you good advice of what needs to be done and what things could possibly be delayed if you’re trying to budget a bit. They are very attentive of a patient and will explain things. East Ridge is my shop.

Frequently Asked Questions About East Ridge Bicycles

Where is East Ridge Bicycles located?

East Ridge Bicycles is located at 5910 Ringgold Road, Chattanooga, TN 37412, United States.

What are the operating hours of East Ridge Bicycles?

East Ridge Bicycles is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 5:00 PM, and Sunday from 1:00 PM to 4:00 PM. It is closed on Saturdays.