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The front of the REI store in Greenville, South Carolina
Brand Certified

REI

4.5
(418 reviews)

Business Details

(864) 297-0588
https://www.rei.com/stores/greenville.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
1140 Woodruff Rd., Greenville, SC
29607, United States

Hours

Reviews

4.5
418 reviews
5 stars
320
4 stars
49
3 stars
10
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Product Selection

Customers appreciate the variety of outdoor gear available, although some express disappointment in the limited stock of specific items.

Pricing Concerns

Several reviews mention high prices compared to competitors, with some customers frustrated by perceived markups and issues with price matching.

Mixed Experiences

While many customers report positive interactions, there are notable complaints regarding rude service and issues with online orders.
  • DM
    Dan Mills
    3 days ago
    5.0
    Every single team member here is so friendly and helpful! Ed in the bike shop took great care and attention to detail fixing up my vintage road bike.
  • JZ
    Josh Zalabak
    5 days ago
    5.0
    The staff are amazing at this REI! James was super helpful talking about jackets with me today and I enjoyed chatting with Jim as well. Always very friendly, knowledgeable and willing to help!
  • ME
    Makarius Epps
    Feb 24, 2026
    5.0
    Love my experience every time I walk in, the ladies working the floor have been great and a big help in assisting me. Huge shout out to Miss Marionette for excellent service as well!
  • JP
    Jeremy Payne
    Feb 22, 2026
    5.0
    Great resource for people who love the outdoors. I bought some used yakima jaylows that were missing the keys. A sales associate, sorry I forgot his name, pulled the cores and was able to let me know which keys to order. Thank you!
  • MG
    Michael Green
    Feb 19, 2026
    5.0
    Always love coming to REI, before our Colorado hunting trip I load up.. Jim at the registers is always nice and helpful and remembers me which is a nice touch 👍🏼 Great place to shop

Frequently Asked Questions About REI

What is REI's satisfaction guarantee policy?

REI stands behind all their products with a 100% satisfaction guarantee, ensuring quality and customer satisfaction.

What types of outdoor brands does REI carry?

REI carries well-known outdoor brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

Brand Certified Facts from REI

REI partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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