At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Product Selection
Customers appreciate the variety of outdoor gear available, although some express disappointment in the limited stock of specific items.
Pricing Concerns
Several reviews mention high prices compared to competitors, with some customers frustrated by perceived markups and issues with price matching.
Mixed Experiences
While many customers report positive interactions, there are notable complaints regarding rude service and issues with online orders.
DM
Dan Mills
3 days ago
5.0
Every single team member here is so friendly and helpful! Ed in the bike shop took great care and attention to detail fixing up my vintage road bike.
JZ
Josh Zalabak
5 days ago
5.0
The staff are amazing at this REI! James was super helpful talking about jackets with me today and I enjoyed chatting with Jim as well. Always very friendly, knowledgeable and willing to help!
ME
Makarius Epps
Feb 24, 2026
5.0
Love my experience every time I walk in, the ladies working the floor have been great and a big help in assisting me. Huge shout out to Miss Marionette for excellent service as well!
JP
Jeremy Payne
Feb 22, 2026
5.0
Great resource for people who love the outdoors. I bought some used yakima jaylows that were missing the keys. A sales associate, sorry I forgot his name, pulled the cores and was able to let me know which keys to order. Thank you!
MG
Michael Green
Feb 19, 2026
5.0
Always love coming to REI, before our Colorado hunting trip I load up.. Jim at the registers is always nice and helpful and remembers me which is a nice touch 👍🏼
Great place to shop
REI stands behind all their products with a 100% satisfaction guarantee, ensuring quality and customer satisfaction.
What types of outdoor brands does REI carry?
REI carries well-known outdoor brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are REI Greenville's operating hours?
REI Greenville is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup as one of their pickup and delivery services for customer convenience.
Where is REI Greenville located?
REI Greenville is located at 1140 Woodruff Rd., Ste 400, Greenville, SC 29607, USA.
What payment options are accepted at REI Greenville?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Can customers use apps to shop at REI?
Yes, REI provides apps for both Android and iOS devices to shop outdoor gear conveniently.
What nearby places can I visit after shopping at REI?
After visiting REI, you can check out nearby places like Whole Foods Market for groceries, Genji Sushi Greenville for Japanese food, or WFM Coffee Bar for a coffee break.
Are there any fitness or wellness centers near REI Greenville?
Yes, nearby wellness options include Southern Om Hot Yoga for yoga classes and The Joint Chiropractic for chiropractic care and massage services.
Where can I find pet services near REI Greenville?
Pet services near REI include Petco - Greenville Woodruff for pet supplies and grooming, and Vetco Vaccination Clinic for pet vaccinations.