At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their exceptional service.
Store Organization
The store was frequently described as clean, neat, and well-organized, making for a pleasant shopping experience.
Product Selection
While many customers appreciated the variety and quality of outdoor gear, some expressed disappointment with the limited selection in certain categories, particularly shoes and snow gear.
Pricing
Several reviews noted that the store's prices are on the higher side, which may deter some customers despite the quality of the products.
Mixed Experiences
While many had positive experiences, a few customers reported negative interactions, particularly regarding service in specific departments.
BE
Billy Easterbrooks
Dec 14, 2025
5.0
For the last 2 years I've taken my employees here for a Christmas shopping spree. I didn't catch the employees names today (1 was also working last year and remembered us) but they were all fantastic. Gave us a dedicated register to check out and got us thru quickly! Thanks!
CF
Crystal F
Nov 21, 2025
5.0
Very neat and organized store.
NG
Niki G.
Mar 27, 2023
5.0
Felt like a kid in a candy store!! Could spend Hours shopping here! Staff super friendly & extremely knowledgeable. The selection was astounding & the process reasonable. Was tempted to get a pack fitting, but next time, as we were just passing through. Can't wait to visit again, wish there was one closer to Myrtle Beach! But worth the drive!
KW
Kyle Windsor
Oct 31, 2022
4.0
Beautiful store, well laid out, plenty of merchandise. Developing the area.
REI Columbia offers a wide range of outdoor gear and clothing, including bicycles, camping equipment, ski and snowboard gear, and children’s clothing. They carry popular brands like The North Face, Patagonia, and Osprey, and also their own award-winning REI brand products.
What are the store hours for REI Columbia?
REI Columbia is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI Columbia offer wheelchair accessible facilities?
Yes, REI Columbia has wheelchair accessible entrances and parking to accommodate customers with mobility needs.
What payment methods are accepted at REI Columbia?
REI Columbia accepts American Express, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments. They do not require cash only.
Is there parking available when visiting REI Columbia?
Yes, REI Columbia offers free onsite parking for customers.
Does REI Columbia offer in-store shopping and pickup options?
Yes, REI Columbia has in-store shopping, in-store pickup, and curbside pickup services available for customer convenience.
What nearby places can customers visit before or after shopping at REI Columbia?
Customers can visit Starbucks for coffee, Iron Hill Brewery and Restaurant for a meal or drinks, and Publico at BullStreet for Latin American cuisine, all located near REI Columbia.
Are there nearby shoe stores to REI Columbia for additional footwear options?
Yes, nearby shoe stores include Chacos and Saucony, which offer alternative footwear options near REI Columbia.
Which legal services are close to REI Columbia if needed?
Legal services nearby include George R. McElveen III, Attorney At Law, McElveen & McElveen, and Robinson Gray – all located within the vicinity of REI Columbia.
Does REI Columbia have a satisfaction guarantee on their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee, ensuring customer satisfaction with every purchase.