Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
404 reviews
5 stars
316
4 stars
49
3 stars
12
2 stars6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customers consistently praised the staff for being friendly, knowledgeable, and helpful in assisting with product selection and inquiries.
Product Selection
The store offers a wide variety of outdoor gear and equipment, although some customers noted low stock on certain items.
Customer Service Issues
Some customers reported negative experiences with customer service, particularly regarding return policies and perceived pressure to sign up for memberships.
Store Environment
The store is described as clean and well-organized, contributing to a pleasant shopping experience.
Membership Experience
While some customers appreciate the benefits of membership, others expressed frustration with aggressive sales tactics related to membership sign-ups.
- MMMarkDec 23, 20255.0Shopped for ski gear. They had everything I was looking for. Staff was friendly and helpful
- RNRaquel Nippo-MinchezDec 8, 20255.0Everything was every nice!! Things are expensive!! But you can find all of your out door needs here!!
- HHhowrudoingDec 7, 20255.0Best store，Nice people
- BSBryce SmithOct 31, 20255.0Awesome store
- EDEvan DeCampSep 4, 20255.0Very helpful and positive staff. Always leave this place happy.
Frequently Asked Questions About REI
What types of outdoor products does REI offer?
REI offers a wide range of quality outdoor gear, clothing, and equipment including award-winning REI brand products, suitable for beginners and seasoned outdoor adventurers.
What are REI Cranston's operating hours?
REI Cranston is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM. The store is closed on November 27 and 28, 2025, for holidays.
Does REI offer curbside pickup service?
Yes, REI Cranston provides curbside pickup service for customer convenience.
What payment methods are accepted at REI in Cranston?
REI accepts multiple payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI Cranston located?
REI Cranston is located at 22 Chapel View Blvd, Cranston, RI 02920, United States.
What are some notable nearby places to REI Cranston that customers might visit?
Nearby points of interest include TJ Maxx, a department and clothing store; ZENSHI Handcrafted Sushi, a sushi restaurant; and Petco, a pet store and groomer, making it convenient to shop or dine before or after visiting REI.
Are there nearby transportation options customers can use to reach REI Cranston?
Yes, Chapel View Bridge is a nearby transportation spot that can help customers access REI Cranston and surrounding locations efficiently.
Can customers find other health and wellness services near REI Cranston?
Yes, nearby health-related places include Cranston Cosmetic Dentistry and Chiropractic Health Institute, providing dental and chiropractic services.
Does REI offer any satisfaction guarantees on their products?
REI stands behind all its products with a 100% satisfaction guarantee, ensuring customer confidence in quality outdoor gear.
How can customers connect with REI Cranston through social media or apps?
Customers can follow REI on Facebook, Instagram, and Twitter (@REI) and download the REI shopping app available on both iOS and Android for a seamless shopping experience.