Trek Bicycle Verona is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.
Customers consistently praised the staff for their extensive knowledge and helpfulness in selecting bikes and accessories.
Customer Service
Many reviews highlighted the friendly and professional service, with staff going above and beyond to assist customers.
Quick Turnaround
Several customers noted the fast service and quick turnaround times for repairs and bike setups.
Product Selection
The shop is recognized for its large inventory and variety of bikes, catering to different customer needs.
Mixed Experiences
While most feedback was positive, a few customers reported negative interactions with staff, indicating inconsistency in customer service.
JH
Jim H
2 days ago
5.0
Friendly and knowledgeable staff. When I bought my Marlin 4 they took their time with me and made sure the fit was right. The one time I did need service I thought it would take several days or even weeks took a couple day, I couldn't believe I had it back that fast. When I stop in looking to make a purchase for accessories always pleasure to deal with
LC
Lori Cavanaugh
Oct 28, 2025
5.0
Great place for ebikes. Very informative learned a lot from rep. Will be returning to purchase. Large inventory and you can test ride before purchasing. Highly recommend for all your bike needs.
IS
Infantry School
Sep 28, 2025
5.0
The staff is very nice at the verona location.
JK
James Keen
Sep 5, 2025
5.0
I highly recommend the Verona Trek bike shop. The team members there are bike experts and do a great job getting you into the right bike, accessories, trainer, and hitch bike rack. They are super helpful.
I got the Wahoo KCKR trainer and they put on the exact same cassette as my bike. I can ride virtually or in reality on the same bike. Brocc and Kevin did a great job.
JM
James Murray-Coleman
Aug 27, 2025
5.0
Kevin (out front) and Beau (wrenching in the back) did yeoman's work trying to get my bottom bracket to stop creaking (on a bike I did not buy there). Still working on it - and I will update this review with final results, but their professionalism and focus have been impressive to date!