At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
The staff is frequently described as friendly, helpful, and knowledgeable, providing excellent customer service across various departments.
Product Selection
Customers appreciate the wide variety of outdoor gear and apparel available, although some find prices to be high.
Store Experience
Many reviews highlight a positive shopping atmosphere with clean and well-organized stores, though there are occasional reports of less attentive service in specific departments.
Membership Issues
Some customers expressed frustration with the membership sales approach and return policies, indicating a need for improvement in these areas.
MS
Michael Stackpoole
Dec 31, 2025
5.0
Seth was very helpful in finding the right backpack.
EH
Evan Hamilton
Dec 31, 2025
4.0
Decent selection, good return policies, everyone is willing to help, just wish there was a better selection of more affordable options
JS
Jen Simpson
Dec 11, 2025
5.0
Wonderful staff!
MV
Mario Ventura
Nov 23, 2025
5.0
Employees are very nice and helpful. Lots of variety in the store.
SK
Steve Kennedy
Nov 17, 2025
5.0
Had a great experience at this store! Hope and Becky were very helpful with finding pants for me. I came in for a certain style, but Hope helped me find a much better option.
What types of outdoor equipment does REI in Mechanicsburg offer?
REI offers a wide range of outdoor gear including camping, bicycles, clothing, shoes, ski equipment, and accessories from brands like The North Face, Patagonia, and Columbia.
What are the operating hours of REI in Mechanicsburg?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does REI Mechanicsburg offer curbside pickup and in-store shopping options?
Yes, REI provides both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at REI in Mechanicsburg?
REI accepts American Express, MasterCard, and Visa payment cards.
Where is REI located in Mechanicsburg?
REI is located at 6391 Carlisle Pike, Suite 100a, Mechanicsburg, PA 17050, USA.
Are there any gyms near REI Mechanicsburg for fitness activities after shopping?
Yes, there are gyms nearby such as StretchLab, Level One Boxing and Fitness, The SpleX, and The Cage Training Center, where customers can enjoy fitness activities after visiting REI.
What nearby food options are available around REI in Mechanicsburg?
Nearby food options include Domino's Pizza, Neato Burrito, SUBWAY, Buffalo Wild Wings, Panera Bread, and Urban Churn for desserts and ice cream.
Are there other outdoor or sporting goods stores near REI in Mechanicsburg?
Yes, Golf Galaxy Performance Center is a nearby sporting goods store offering outdoor gear and equipment.
Does REI Mechanicsburg have a presence on social media?
Yes, REI is active on Facebook at REIMechanicsburg, on Instagram with handle 'rei', and on Twitter as 'REI'.
What should new outdoor enthusiasts know about shopping at REI?
REI offers a 100% satisfaction guarantee on all products and their staff gladly shares enthusiasm for both their products and outdoor activities, making it welcoming for newcomers and experienced adventurers alike.