REI

4.6
191 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
6391 Carlisle Pike, Suite 100a, Mechanicsburg, PA
17050, United States

Hours

Reviews

4.6
191 reviews
5 stars
151
4 stars
21
3 stars
4
2 stars
7
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide valuable advice.

Product Selection

The store offers a wide variety of high-quality outdoor gear and apparel, with many customers appreciating the extensive selection available.

Pricing Concerns

Several reviews mentioned that prices are generally high, with some customers feeling that certain items are overpriced.

Mixed Experiences

While many customers had positive experiences, there were some reports of less satisfactory service in specific departments, particularly regarding returns and assistance.

Store Environment

Customers noted the store's cleanliness, organization, and inviting atmosphere, making it a pleasant shopping experience.
  • SK
    Steve Kennedy
    6 days ago
    5.0
    Had a great experience at this store! Hope and Becky were very helpful with finding pants for me. I came in for a certain style, but Hope helped me find a much better option.
  • LE
    Leslie Evanitus
    Nov 8, 2025
    5.0
    Visited today to pick up a few things. We were greeted with a friendly hello. Seth offered his assistance to us. My husband was looking for certain items. Seth was very knowledgeable and was able to provide him with recommendations based off his experiences. THANK YOU! I also appreciate this location for being dog friendly! We will be back soon!
  • LS
    Linda Stone
    Oct 9, 2025
    4.0
    Very helpful, nice person
  • WB
    Wesley Blevins
    Sep 26, 2025
    5.0
    Amazing store! Had all the essentials and beyond for outdoors adventures! Loved the vibe! Great customer service!
  • DS
    Douglas Smith
    Aug 25, 2025
    5.0
    Have always had a great experience shopping here, but I needed the the bike shops help with an e bike. Spoke with them on the phone and they told me to drop it off whenever. I did and they completely went over it, and surprisingly it was done the very next day. Outstanding service, knowledgeable, and are super personable. Completely satisfied!!! If there were 10 stars, they’d have it..,

Frequently Asked Questions About REI

What types of outdoor equipment does REI in Mechanicsburg offer?

REI offers a wide range of outdoor gear including camping, bicycles, clothing, shoes, ski equipment, and accessories from brands like The North Face, Patagonia, and Columbia.

What are the operating hours of REI in Mechanicsburg?

REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.