REI

4.6
197 reviews
The front of the REI store in Mechanicsburg, Pennsylvania

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
6391 Carlisle Pike, Suite 100a, Mechanicsburg, PA
17050, United States

Hours

Reviews

4.6
197 reviews
5 stars
156
4 stars
22
3 stars
4
2 stars
7
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, providing excellent customer service across various departments.

Product Selection

Customers appreciate the wide variety of outdoor gear and apparel available, although some find prices to be high.

Store Experience

Many reviews highlight a positive shopping atmosphere with clean and well-organized stores, though there are occasional reports of less attentive service in specific departments.

Membership Issues

Some customers expressed frustration with the membership sales approach and return policies, indicating a need for improvement in these areas.
  • JJ
    Joshua
    1 day ago
    5.0
    I woke up this morning I was billed multiple times they over drafted my bank account -6,000 I purchased 2 Garmin inreaches now granted I didnt pick them up there was a snow storm it was unsafe to drive a hour what ever etc that I do not legally drive but to be charged roughly 6/7 times because a "hold came off" I will still never shop here again they've lost my business for life experience it's worth more than a product I spoke with 2 people I can't remember there names very well spoken and I was hot I apologize for not being the nicest to those said individuals but now I need to find 6 grand to fix my bank account if this doesn't get resolved no reason for a home if I pay for me or just take the money it's already out of my account
  • MS
    Michael Stackpoole
    Dec 31, 2025
    5.0
    Seth was very helpful in finding the right backpack.
  • EH
    Evan Hamilton
    Dec 31, 2025
    4.0
    Decent selection, good return policies, everyone is willing to help, just wish there was a better selection of more affordable options
  • JS
    Jen Simpson
    Dec 11, 2025
    5.0
    Wonderful staff!
  • MV
    Mario Ventura
    Nov 23, 2025
    5.0
    Employees are very nice and helpful. Lots of variety in the store.

Frequently Asked Questions About REI

What types of outdoor equipment does REI in Mechanicsburg offer?

REI offers a wide range of outdoor gear including camping, bicycles, clothing, shoes, ski equipment, and accessories from brands like The North Face, Patagonia, and Columbia.

What are the operating hours of REI in Mechanicsburg?

REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.