Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
1,008 reviews
5 stars
782
4 stars
168
3 stars
31
2 stars11
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, enhancing their shopping experience.
Product Knowledge
Many reviews highlighted the staff's expertise in outdoor gear, providing valuable advice and assistance tailored to individual needs.
Store Experience
The store was noted for its cleanliness, organization, and wide selection of products, contributing to a positive shopping environment.
Mixed Repair Experiences
While many customers had positive experiences with bike and gear repairs, some reported issues with service quality and product handling.
Parking Issues
Several customers mentioned difficulties with parking at the location, which detracted from their overall experience.
- DBDave Burch3 days ago1.0Too cheap to give me a bag. Really!
- CMConnor MakinoOct 14, 20255.0Tyler was a huge help finding what I needed. I’ll definitely come again.
- BMBrian McGowanSep 12, 20255.0Just at REI King of Prussia today and was looking around for a backpack. Thank you Vince! You were an incredible help to me today. Selecting the right backpack and size to my body type and size. When you explained that to me and why I understood. I knew right then you knew what you were talking how important that advice was.. I wish I had that year ago or knew and believe me I knew you were on to something and listened I would have just picked the wrong bag. I was there because my previous backpack and issues with which served me for many years. I gained valuable information from you for how the bag should sit on my body; and where it should be on hips and shoulders. I learned how to adjust when trying on in the store and walking around with weighted sacks inside. I didn’t realize there was that much weight that you put in there. I appreciate you being there today and I let the staff know at checkout my appreciation. Hope someone tells you about my 5 star review.. I will look for you next time I am there for help! Thank you again, Vince!
- KRKathy RSep 10, 20255.0Excellent customer service! Everyone is so very helpful . Would definitely recommend this store for shopping!
- CBClarissa BAug 28, 20255.0Wow!! Such an amazing experience. Vincent spent an hour with us to make sure we got EXACTLY what we needed. We learned so much from him! And we really appreciated Riley’s help too
Frequently Asked Questions About REI
What is REI's main focus as a business?
REI specializes in quality outdoor gear and clothing, offering a range of products for both beginners and seasoned outdoor enthusiasts, backed by a 100% satisfaction guarantee.
Where is REI located?
REI is located at 161 Town Square Pl, King of Prussia, PA 19406, USA.
What are REI's regular store hours?
From Monday to Friday, REI is open from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup for customers.
Which outdoor brands does REI carry?
REI carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What payment options are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, PayPal, and Visa.
Can I find REI on social media and mobile apps?
Yes, REI is on Facebook (http://facebook.com/REI), Instagram (@rei), Twitter (@REI), and has apps available for iOS and Android.
What nearby stores and services can I visit around REI in King of Prussia?
Nearby you can visit Ulta Beauty for cosmetics and hair supplies, Nordstrom Rack for department and clothing shopping, and Kilwins Ice Cream for desserts.
Are there dining options near REI if I want a meal before or after shopping?
Yes, nearby dining options include MidiCi The Neapolitan Pizza Company for pizza, Kooma for sushi and cocktails, and Fogo de Chao Brazilian Steakhouse for steak and Brazilian cuisine.
Where can I find beauty and wellness services near REI?
You can visit Charlotte Tilbury and Benefit Cosmetics BrowBar for beauty supplies, Town Center Nail Spa for nail and beauty treatments, and NovaCare Rehabilitation for physical and occupational therapy.