REI

4.7
1013 reviews
The front of the REI store in King of Prussia, Pennsylvania

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
161 Town Square Pl, King of Prussia, PA
19406, United States

Hours

Reviews

4.7
1,013 reviews
5 stars
787
4 stars
167
3 stars
32
2 stars
11
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, knowledgeable, and helpful, providing excellent customer service across various departments.

Product Selection

Customers appreciate the wide range of outdoor gear and clothing available, noting the store's extensive inventory.

Store Experience

The store layout is praised for being spacious and organized, contributing to a pleasant shopping experience.

Parking Issues

Several customers reported difficulties finding parking at the location, which detracted from their overall experience.

Mixed Repair Experiences

While many praised the bike repair service, there were complaints about poor experiences with ski shop services and product returns.
  • WW
    Wayne_Neighbor
    Dec 22, 2025
    5.0
    REI King of Prussia is one of those stores that’s just easy to shop in and hard to leave empty-handed. The two-floor layout has pretty much everything you’d need for hiking, camping, cycling, and travel, plus a solid bike shop and gear services. Staff are friendly, laid-back, and actually know the products, which makes it simple to get sized for boots, dial in a bike, or compare packs without feeling rushed. Prices are fair for the quality, and the sales and member deals make it even better if you time your visit right. Overall, a reliable and well-run outdoor shop that’s worth the stop anytime you’re in King of Prussia.
  • YL
    yongqing lin
    Dec 18, 2025
    5.0
    产品很多,这附近停车不好停!
  • MA
    Matthew Adams
    Dec 10, 2025
    5.0
    Phill at the front desk works very nicely good with the people and what thay won't.very nice place with lots of color! Vary good places recommend for all finding gear was also easy.
  • CD
    Cynthia Dabback
    Dec 1, 2025
    5.0
    Walked in to REI to browse around, ideas for Christmas presents. I was greeted by a associate. He asked, if there was anything he can help me find. I said, no thank you, just browsing. Saw him again; we just started up a conversation sharing about my daughters hiking, rock climbing, camping, acro yoga. He's been rock climbing for 35yrs. Wish I would had got his name. Well, he showed me something he thought might interest my daughters, Walking Sticks. I had no idea what benefits there are to using Walking Sticks. He demonstrated how they work, how they benefit our body by supporting our frame as we walk. Well ....... Walked out with Walking Sticks for myself😆 and a few little things.
  • DB
    Dave Burch
    Nov 20, 2025
    1.0
    Too cheap to give me a bag. Really!

Frequently Asked Questions About REI

What is REI's main focus as a business?

REI specializes in quality outdoor gear and clothing, offering a range of products for both beginners and seasoned outdoor enthusiasts, backed by a 100% satisfaction guarantee.

Where is REI located?

REI is located at 161 Town Square Pl, King of Prussia, PA 19406, USA.