Business Details
200 W Ridge Pike, Conshohocken, PA
19428, United States
Certified by REI • Mar 01, 2026
(610) 940-0809
Certified by REI • Mar 01, 2026
https://www.rei.com/stores/conshohocken-plymouth-meeting.html
Certified by REI • Mar 01, 2026
About
Certified by REI • Mar 01, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Certified by REI • Mar 01, 2026
Hours
Certified by REI • Mar 01, 2026
Reviews
4.5
513 reviews
5 stars
393
4 stars
66
3 stars
13
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for being friendly, knowledgeable, and helpful in assisting with product selection and advice.
Customer Service Issues
Some reviews highlighted negative experiences with customer service, particularly regarding order pickups and returns, where staff were perceived as unhelpful or dismissive.
Product Selection
The store offers a wide selection of outdoor gear, but some customers noted that prices are high and inventory can be inconsistent.
Store Environment
The store is generally described as clean and well-organized, though some customers expressed disappointment with the layout and product variety.
- SWSarah Grace WoodFeb 4, 20264.0A medium-sized REI location with helpful staff and a decent selection of quality brands.
- AGAdam GJan 24, 20261.0Placed an order, items were in stock online But when I went to pick them up only one of them was ready and it was not obvious that the rest of my order would not be ready till next week. The employee helping me at the registern couldn't seem to care less and kept giving me attitude. Essentially putting the onus of blame on me, not the company. I then told him that I needed those pairs as soon as possible because the storm was coming tomorrow. He begrudgingly helped me find several other pairs to replace those and I thought everything would be kosher, I would pay the difference on what they were. He never mentioned that due to their policy he could not cancel the original order and I'd have to pay full price for the new pairs and then blindsided me with another $300 bill. I was visually upset by this to which he gave me more attitude and I said this is not my fault and then he said well. "It's not my our fault either, "you can just not show up next and it will be refunded." We can avoid picking those up and you won't be charged. Again placing the problem on me. Never once apologizing about the situation just continuously giving me attitude. The customer service would be a zero if I could give it that. Zero understanding of my situation. Zero respect for me just clearly wanted to leave and as soon as we were done he walked to the back room complaining about his day. Why he kept blaming me and acting like I was the nuisance, is beyond me. I get it, the day was very busy and long. Clearly he had it, also not my fault and no reason to treat me that way. Never apologizing about the situation the online system created. Never expressing any understanding for my poor experience. Never warning me that I'd have to pay twice and wait over a week for my money to be returned. Just blaming me and behaving very poorly. I will go to KoP and avoid this location moving forward. Oh, the gentleman in the shoe section who helped me, he was fantastic.
- MFMeagan FosterJan 23, 20265.0Great selection and friendly staff
- POPreston OlesJan 15, 20264.0REI. Get good outdoor stuff. But expensive.
- LLLucia LisaJan 4, 20265.0Excellent selection and great customer service!
Frequently Asked Questions About REI
What is REI known for?
REI is known for quality outdoor gear and their own line of award-winning REI brand gear and clothing, backed by a 100% satisfaction guarantee.
What are the store hours for REI in Conshohocken?
REI in Conshohocken is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does REI in Conshohocken offer curbside pickup?
Yes, REI offers curbside pickup services at this location.
Which payment options are available at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
What outdoor and sporting brands can I find at REI?
REI offers brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What categories of products does REI specialize in?
REI specializes in outdoor gear including camping, bicycles, shoes, clothing, ski and snowboard equipment, bicycle repair, children's clothing, canoe and kayak gear, and more.
What nearby places can help me plan a wellness day before visiting REI?
Nearby spas like Hand & Stone Massage and Facial Spa, Arcadia Esthetics, and Lavish Skin Lounge offer wellness options you might enjoy before or after shopping at REI.
Are there any nearby shopping centers close to REI in Conshohocken?
Yes, Plymouth Square is a nearby shopping center where you can explore more stores before or after visiting REI.
Where can I find financial services near REI?
Western Union and LibertyX Bitcoin ATM are nearby locations offering money transfer and financial services close to REI.
How can nearby restaurants like Wingstop enhance my visit to REI?
You can enjoy a meal or a quick bite at nearby Wingstop, a fast-food restaurant, making your shopping trip at REI more enjoyable and convenient.
Brand Certified Facts from REI
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Certified March 01, 2026Yext Knowledge Graph
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