REI

4.5
509 reviews
The front of the REI store in Conshohocken, Pennsylvania

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

REI
200 W Ridge Pike, Conshohocken, PA
19428, United States

Hours

Reviews

4.5
509 reviews
5 stars
392
4 stars
64
3 stars
13
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, knowledgeable, and helpful staff, highlighting specific employees who provided exceptional assistance.

Product Selection

The store offers a wide variety of outdoor gear and apparel, though some customers noted that prices are often high.

Mixed Experiences

While many had positive shopping experiences, some customers reported issues with returns and service quality, indicating inconsistency.

Store Environment

The store is generally clean and organized, but some customers expressed dissatisfaction with the layout and the perceived decline in product variety.
  • LL
    Lucia Lisa
    Jan 4, 2026
    5.0
    Excellent selection and great customer service!
  • JB
    Josh Ballard
    Dec 22, 2025
    5.0
    REI continues to lead the way in product and service. Spent a little time in the shoe department with Peyton who was incredibly knowledgeable and supportive!
  • DM
    Dennis Miranda
    Dec 17, 2025
    2.0
    Shocking. Stunning. A legacy outdoor store on fumes. Cavernous building with thin layout with minimal products and exhibits. Thin variety with mostly highpriced stuff. The place looks like it's dying
  • TF
    ToM Foolery
    Nov 15, 2025
    5.0
    Very friendly, knowledgeable staff. The mannequins freak me out a little lol. Get the subscription too.well worth it.
  • JS
    Jordan Smith
    Nov 5, 2025
    1.0
    After making an appointment a week out then they diagnose an issue. Wait another week for the part, starts reassembling at 7:35pm when he realizes he may have misdiagnosed the issue. Calls me at 8:00pm to tell me my options but I can’t get in touch with him because the store is closed and find out the mechanic that disassembled everything with 20 min left in the day won’t be in for a couple days. Pretty disappointing So if you are an actual cyclist that rides a lot and needs your gear back asap I suggest going elsewhere.

Frequently Asked Questions About REI

What is REI known for?

REI is known for quality outdoor gear and their own line of award-winning REI brand gear and clothing, backed by a 100% satisfaction guarantee.

What are the store hours for REI in Conshohocken?

REI in Conshohocken is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.