Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
645 reviews
5 stars
449
4 stars
116
3 stars
20
2 stars
12
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported negative experiences with unhelpful or rude employees.
Product Selection
REI offers a wide variety of outdoor gear and equipment, but some customers noted issues with stock availability and sizing, particularly for specific items.
Pricing
Customers generally find REI's prices to be high, which affects their willingness to return, despite acknowledging the quality of the products.
Store Experience
The shopping experience is often described as pleasant, with many customers appreciating the store layout and cleanliness, though some reported dissatisfaction with specific staff interactions.
Repair Services
The bike repair service received positive feedback for quality and efficiency, although there were instances of delays and miscommunication.
- BLBob LiebmanOct 29, 20255.0REI is the go-to place for hiking and no one knows hiking shoes better than Gabby. She found shoes that fit my narrow feet, talked through the virtues of 3 brands, and left me eager to get back on the trail after a hole popped in my old shoes. I'll head back.
- TMThomas MillicanOct 18, 20252.0Expensive, but the reason I won't be back is that the cashiers are obnoxious if they don't have your phone number. They simply aren't willing to let you give them money and acquire the items if they don't have your number.
- JBjody buttrellOct 17, 20255.0Everyone was super helpfula
- CYcasey youngSep 24, 20255.0Big shoutout to Jason who helped me out with the climbing shoes. I didn’t know y’all had a rock I could try the shoes out on and he recommended bringing the ones I liked over there to try out. HUGE game changer and completely swayed my opinion on some shoes and ultimately led me to finding the perfect pair for me. When I’m crushing the V5’s it’ll be because of Jason.
- KMKeith MSep 12, 20251.0Made a purchase online for pickup 4 hours later I go to the store and the item is not there and the employee stated that she couldn't see that I'd even placed tye order even though I had an order number issued by REI. Placed another order online for pickup called to verify stock. An hour later when I returned.. with an order number.. I was told that the order hadn't come through.. checked the CC and it had a hold for the exact amount of the item I wanted ...I canceled the order and went with a more reliable source.. No confidence in this organization... K
Frequently Asked Questions About REI
What types of products and brands does REI offer?
REI offers quality outdoor gear and clothing, including award-winning REI brand products, as well as popular brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are REI's store hours?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup for online orders?
Yes, REI offers curbside pickup as a convenience for customers.
What payment methods are accepted at REI?
REI accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI located?
REI is located at 7410 SW Bridgeport Rd, Tigard, OR 97224, United States.
How can I contact REI by phone?
You can reach REI by calling their main phone number at +1 503-624-8600 or their toll-free number at +1 800-426-4840.
Are there any nearby places where I can get shoe-related products?
Yes, Saucony, a shoe store, is located nearby where you can find additional footwear options before or after visiting REI.
Is there an EV charging station near REI for electric vehicle users?
Yes, EVgo, an electric vehicle charging station, is located near REI, making it convenient to charge your EV during your visit.
Are there healthcare services close to REI?
Nearby, you can find Tigard Chiropractic offering chiropractic, massage therapy, and physical therapy services, as well as Bridgeport Family Dental for dental care.
Where can I find dining options near REI?
Non La Vietnamese Cuisine is a nearby restaurant where you can enjoy a meal before or after shopping at REI.