Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
401 reviews
5 stars
275
4 stars
60
3 stars
26
2 stars
12
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised helpful and knowledgeable employees, others reported rude or dismissive behavior from certain staff members.
Product Availability
Customers expressed frustration over items being out of stock or misrepresented online, leading to wasted trips to the store.
Store Environment
The store is generally described as clean and well-organized, with a good selection of outdoor gear.
Membership Experience
Some customers found the push for membership to be excessive and off-putting, while others appreciated the benefits associated with being a member.
Pricing Concerns
Many reviews noted that prices are perceived as high, with some customers feeling that the value does not match the cost.
- RWRachel “Salty-P” Williams5 days ago5.0Very quick service in the shoe department.
- RRReviewlyNov 16, 20255.0I went there to look at the bikes. They were so helpful.
- RVRiver ValleyNov 13, 20251.0Worst hours. Opens at 10 am. Such lazy workers to not get there and open open 6am like a reasonable store
- LGLee GwynOct 31, 20251.0Went to the Salem store based on the website stating they had the item in stock.. Arrived and fount out they did not. We asked if they could call the Bridgeport store and the sales associate. Stated they would not do that but we could . I asked why and she said she was busy. Asked her to get the manager and the manager said the same thing. No joke but the parking lot was empty and the manger was not busy as she was talking with other sales staff. She used the common phrase these days as they are short staffed .!I walked out and said I will take my business elsewhere. Went to cabelas and they saved it for me and I couldn’t be happier with their service. Thank you drew at cabelas. You rock! REI, I had to drive 40 minutes to the cabelas in Tualatin but they greeted me with a smile and treated me as a valued customer. Also, REI, you sell all things related to dogs for the outdoors but you have a big sign out front of the store stating no dogs allowed. Hmmmmmm. Cabelas welcomes our furry fur children. 😁
- SHSebastien HackerOct 1, 20251.0Male associate was rude and inconsiderate. Would recommend going to another location.
Frequently Asked Questions About REI
What types of outdoor products does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including camping gear, bicycles, shoes, ski and snowboard equipment, and children's clothing, plus their own line of award-winning REI brand products.
Does REI provide any satisfaction guarantee on their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee to ensure customer satisfaction.
What pickup and delivery services are available at REI?
REI offers both in-store pickup and curbside pickup services for customer convenience.
What are the store hours for REI in Keizer, OR?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which popular outdoor brands can I find at REI?
REI carries popular outdoor brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What payment options does REI accept?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
How can I stay updated with REI's latest offers and news?
You can follow REI on Facebook (REISalemKeizer), Twitter (@REI), and Instagram (@rei) or visit their website at https://www.rei.com/stores/salem-keizer.
What nearby places can I visit before or after shopping at REI?
Nearby, you can visit Starbucks for coffee, Round Table Pizza for Italian food, or the Keizer Chamber of Commerce for events. These spots offer great options to complement your REI visit.
Is there convenient public transportation near REI?
Yes, REI is close to the Keizer Transit Center bus station, making it easy to reach via public transportation.
Are there other outdoor or sporting goods stores near REI?
Yes, Recreational Equipment offers bike rentals and sporting goods nearby, and shoe stores such as Chacos, Saucony, and Red Wing Shoes are also located close to REI.