REI

4.4
546 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
2235 Ne Allie Ave, Hillsboro, OR
97124, United States

Hours

Reviews

4.4
546 reviews
5 stars
374
4 stars
104
3 stars
24
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly, knowledgeable, and helpful, with many positive experiences reported. However, some customers experienced pressure to sign up for memberships and inconsistent service quality.

Product Availability

While many customers appreciate the variety of products, some noted that certain items were frequently out of stock or not available, leading to disappointment.

Store Environment

The store is often described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.

Pricing

Customers find the prices to be on the higher side, but acknowledge the quality of the products. Some express frustration over perceived changes in return policies and membership requirements.

Bike Shop Experience

The bike repair service receives mixed reviews, with some praising the quality of work while others report poor service and lack of availability for repairs.
  • NL
    Nathan Lach
    Oct 17, 2025
    5.0
    Shoutout to Kevin S for getting me fitted with a good Osprey pack!
  • DC
    D C
    Oct 11, 2025
    5.0
    Always friendly, always a consistent experience, from store to store, happy to have REI as a neighbor
  • AI
    Abe Izen
    Sep 15, 2025
    5.0
    I went with my adult daughter to this REI today to replace her worn-out Hokas. I don't usually find much to talk about when dealing with buying shoes but we were fortunate enough to be helped by a guy name Stephen. His knowledge of the differences between brands and styles was super helpful and he took the time to listen to what she was looking for and help her find the perfect shoe. No pressure, no rush, just great service. REI's lucky to have him - it's people like him that keep us going back .
  • KS
    Kianna Simmons
    Sep 1, 2025
    5.0
    My boyfriend and I went to get some camping supplies and the store is not only clean and organized, but the staff is always so awesome and kind. We told them where we were going for our camping trip and they were giving us recommendations for things to do around the area. Also, I did set down my purse to try on something and didn’t realize until we were checking out that it was missing. Steve, my savior, came from nowhere holding it up for me. Can’t thank him and the staff enough. Always a great experience!
  • QH
    Quang Minh Ho
    Aug 11, 2025
    5.0
    Nhiều đồ cắm trại

Frequently Asked Questions About REI

What types of outdoor gear does REI offer?

REI offers quality outdoor gear including camping, bicycling, skiing, clothing, and rock climbing equipment, featuring their own award-winning REI brand along with popular brands like The North Face, Patagonia, and Columbia.

What are the store hours for REI in Hillsboro?

REI in Hillsboro is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.