Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
583 reviews
5 stars
394
4 stars
94
3 stars
23
2 stars
19
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, although some reported poor experiences with service.
Product Selection
The store offers a wide variety of outdoor gear and apparel, but some customers noted issues with stock availability and pricing.
Store Hours
Several customers expressed frustration with the store closing earlier than advertised hours, leading to wasted trips.
Pricing Concerns
Customers frequently mentioned that prices are on the higher side, with some feeling that value for money has decreased.
Accessibility
The store is noted for being clean and accessible, with positive remarks about its layout and facilities.
- HGHaidee GeeNov 12, 20251.0Not the best customer service. Have to walk around looking for workers to help out and when you do find somone, its almost as your bothering them. Smaller selections compared to other REIs.
- DXDictator XiNov 2, 20255.0As a member since 2023. This is one of my favorite local stores in OR. Staff were willing to help and patient.
- CBCarbo Kuo (BYVoid)Oct 31, 20254.0選項挺多的，各種運動品牌，雖然價格有點貴而已。
- BCB. E. C.Sep 28, 20251.0Real tired of this store being closed earlier than their posted hours. Showed up today an hour before posted closing and was turned away at the door. Waste of my time and gas.
- VCVanessa CruzSep 25, 20255.0We had gone in only to look around but left with so much more. Jordan was extremely helpful with getting us fitted with some new hiking boots and even showed us a map of all the employee top picks in the state. At the register, we had Adrian and he was amazing as well. Convinced us to get the REI CC and got approved on the spot. Overall, the employees were helpful and extremely friendly!
Frequently Asked Questions About REI
What types of outdoor gear and clothing does REI offer?
REI offers quality outdoor gear and clothing including award-winning REI brand products as well as brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI in Happy Valley, OR?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. Hours may vary on holidays.
Does REI in Happy Valley offer in-store or curbside pickup services?
Yes, REI offers both in-store pickup and curbside pickup services for your convenience.
What payment options are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Is there a satisfaction guarantee on products purchased at REI?
Yes, REI stands behind all its products with a 100% satisfaction guarantee.
Where is REI located in Happy Valley, Oregon?
REI is located at 12160 SE 82nd Ave, Suite 3015, Happy Valley, OR 97086, USA.
Are there any nearby shoe stores close to REI for additional footwear options?
Yes, nearby shoe stores include Saucony, Payless ShoeSource, and Foot Locker, providing a variety of footwear options if you want to explore more selection after visiting REI.
What dining options are available near REI in Happy Valley?
Nearby dining options include Red Robin Gourmet Burgers and Brews, Noodles and Company, Mezcaluna Mexican Cuisine & Lounge, Sub Zero Nitrogen Ice Cream, Sizzling Indian Kitchen, Pieology Pizzeria, Dickeys Barbecue Pit, Panera Bread, and Chipotle Mexican Grill, offering a variety of cuisines for a meal before or after shopping at REI.
Are there mobile phone stores near REI for connectivity needs?
Yes, T-Mobile, Metro by T-Mobile, Arch Telecom, and AT&T stores are located nearby, providing mobile phone and telecommunications services.
Does REI have an app available for shopping on mobile devices?
Yes, REI has apps available for both Android and iOS devices to help you shop outdoor gear conveniently.
What kind of outdoor activities does REI support?
REI supports a variety of outdoor activities, from camping, hiking, biking, skiing and snowboarding to rock climbing and water sports, catering to both beginners and seasoned outdoor enthusiasts.