At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
REI is a great source for premium quality outdoor products. REI carries outdoor clothing, bikes, backpacks, tents, camping stoves, etc. The prices may be on the high on some products but its the manufacturer setting the msrp. The staff are very helpful. I would recommend this place for outdoor gear and clothing. They also have a membership that offers credit back on many purchases that can be used to purchase more REI items.
BF
brian fox
Feb 17, 2026
2.0
Really pushy to get on their memebership, asked probably 6 times in a 3 minute conversation,not my favoriteplace to go
BD
Brian Duby
Feb 14, 2026
5.0
Easy to get in and get out! Knew what I wanted and had checked availability online. Staff everywhere eager to help!
TB
Tyler Boyet
Jan 4, 2026
1.0
I bought an REI branded jacket last year and it’s already falling apart due to a defect, not normal wear. I took it in to try and exchange it and they won’t help. Apparently they only guarantee their products for a year now. (I’m at 13 months). If I spend this much on something I hope for quality that lasts longer than a year. I’ve certainly had cheaper jackets that lasted a lot longer. Until now I’ve trusted REI to stand behind their products, but the company has changed since I bought my membership decades ago. I won’t be shopping with them anymore.
JR
Joshua Russell
Jan 4, 2026
1.0
Terrible customer service. Tried to return shoes that did not fit me that I got just a little over 12 months ago. I am a member but they said that I could not return it because it was over a year.
I shared that I had a serious illness and was left temporarily paralyzed, making it hard to make a return since i couldn't walk and was rehabbing. The customer service woman did not even respond to this comment about my serious illness and then offered me $13 for shoes that cost $100. Never shopping at REI again and most certainly never at this location.
If this is how members, I shutter to think how they would treat someone who hasn't paid to be part of their "club". No kindness shown.
What types of outdoor gear and clothing does REI offer?
REI offers quality outdoor gear and clothing including award-winning REI brand products as well as brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI in Happy Valley, OR?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. Hours may vary on holidays.
Does REI in Happy Valley offer in-store or curbside pickup services?
Yes, REI offers both in-store pickup and curbside pickup services for your convenience.
What payment options are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Is there a satisfaction guarantee on products purchased at REI?
Yes, REI stands behind all its products with a 100% satisfaction guarantee.
Where is REI located in Happy Valley, Oregon?
REI is located at 12160 SE 82nd Ave, Suite 3015, Happy Valley, OR 97086, USA.
Are there any nearby shoe stores close to REI for additional footwear options?
Yes, nearby shoe stores include Saucony, Payless ShoeSource, and Foot Locker, providing a variety of footwear options if you want to explore more selection after visiting REI.
What dining options are available near REI in Happy Valley?
Nearby dining options include Red Robin Gourmet Burgers and Brews, Noodles and Company, Mezcaluna Mexican Cuisine & Lounge, Sub Zero Nitrogen Ice Cream, Sizzling Indian Kitchen, Pieology Pizzeria, Dickeys Barbecue Pit, Panera Bread, and Chipotle Mexican Grill, offering a variety of cuisines for a meal before or after shopping at REI.
Are there mobile phone stores near REI for connectivity needs?
Yes, T-Mobile, Metro by T-Mobile, Arch Telecom, and AT&T stores are located nearby, providing mobile phone and telecommunications services.
Does REI have an app available for shopping on mobile devices?
Yes, REI has apps available for both Android and iOS devices to help you shop outdoor gear conveniently.
What kind of outdoor activities does REI support?
REI supports a variety of outdoor activities, from camping, hiking, biking, skiing and snowboarding to rock climbing and water sports, catering to both beginners and seasoned outdoor enthusiasts.
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