Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
599 reviews
5 stars
426
4 stars
83
3 stars
22
2 stars
22
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while some customers praised helpful and knowledgeable employees, others reported rude behavior and poor service.
Product Selection
Customers noted a good selection of outdoor gear, but some expressed disappointment with low inventory and uninspired product offerings.
Store Environment
The store's layout and cleanliness received positive remarks, but some customers felt overwhelmed by the busy atmosphere.
Membership Pressure
Several reviews mentioned feeling pressured to join the REI membership program, leading to negative experiences.
- PBP BJan 1, 20261.0They get pretty rude about 10 minutes before closing and keep reminding you that they’re closing.
- TITony IugaDec 27, 20255.0Awesome REI location based in an old mill powerhouse. Besides that a good old REI store, wide selection of outdoor products and busy like usual.
- BGBill GregoricusDec 23, 20255.0Busy busy busy Staff is handling the busy crowd like the pros that they are ...
- EEEvaNov 26, 20254.0Awesome spot for a REI! The staff are friendly and the bathrooms are clean! The 2nd floor was nice to see. Wish REI was a tad bit more budget friendly.
- MMMelanie MillerNov 23, 20255.0Justice was very knowledgeable and helpful. I was impressed with his willingness to help. Genuine care, thank you for your help
Frequently Asked Questions About REI
What is the satisfaction guarantee policy at REI in Bend?
REI stands behind all their products with a 100% satisfaction guarantee, ensuring quality outdoor gear for every customer.
What types of pickup services does REI Bend offer?
REI Bend offers both in-store pickup and curbside pickup services for customer convenience.
What are the regular store hours for REI Bend?
REI Bend is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Which outdoor and sporting brands can I find at REI Bend?
REI Bend carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Does REI Bend have wheelchair accessible entrances and parking?
Yes, REI Bend has wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
What payment methods are accepted at REI Bend?
REI Bend accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Is there free parking available onsite at REI Bend?
Yes, REI Bend provides free onsite parking for customers.
What shoe stores are located near REI Bend for additional footwear options?
Nearby shoe stores include Vans, Saucony, Chacos, Acadia Footwear, Zumiez, and Buckle, offering a variety of footwear choices.
Are there dining options near REI Bend where customers can eat before or after shopping?
Yes, guests can visit nearby restaurants such as Level 2, Rapa Nui Tiki Bar, Greg's Grill, Mio Sushi, and Kara's Kitchenware for meals or snacks.
Can customers interested in outdoor activities find complementary stores near REI Bend?
Absolutely, nearby stores like Confluence Fly Shop and Deep Canyon Outfitters offer hunting, fishing supplies, and outdoor gear, perfect for enthusiasts visiting REI.