Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Queen West is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to meet likeminded riders in the area.
Details
- Mobile paymentsAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
709 reviews
5 stars
658
4 stars
25
3 stars4
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service experiences.
Product Quality
Customers appreciate the high quality of Trek bikes and accessories, often noting that the products are worth the premium prices.
Repair Services
While many reviews highlight quick and effective bike repairs, there are some concerns about inconsistent service quality and communication issues.
Variety and Selection
The store offers a wide variety of bikes and accessories, catering to different lifestyles and preferences, which customers find appealing.
Communication
Positive feedback on communication is noted, but there are also complaints about poor follow-up and clarity regarding repairs and recalls.
- VMVahid Montazeripour6 days ago5.0Best service!
- JRJason Rouleau6 days ago5.0They have a great selection of Trek bikes
- CSCaleb StullOct 27, 20255.0Good communication, good work done, fast turnaround, fair prices. Good on ya, Trek!
- EKEsther KimOct 15, 20255.0Had some questions about my bike and Jake went above and beyond! Even tho it was end of day he kindly made some adjustments to my bike on the spot. Would definitely go back to this location. The service was dreamy.
- RBRon BatuigasOct 2, 20255.0Had my brand-new Trek stolen recently, so I needed a replacement right away for triathlon training. I went to the Queen West location and had an amazing experience—from choosing the perfect replacement bike to getting helpful advice on preventing future loss. Jake and Pedro (the manager) went above and beyond, making the whole process seamless and stress-free so I can get back to riding again. Truly phenomenal and outstanding service!
Frequently Asked Questions About Trek Bicycle Queen West
Where is Trek Bicycle Queen West located?
Trek Bicycle Queen West is located at 625 Queen Street West, Toronto, ON, M5V 2B7, Canada.
What are the opening hours of Trek Bicycle Queen West?
Trek Bicycle Queen West is open Tuesday to Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM. It is closed on Mondays.
What types of services does Trek Bicycle Queen West offer?
They offer the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a community space for riders.
Which payment methods are accepted at Trek Bicycle Queen West?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Trek Bicycle Queen West wheelchair accessible?
Yes, Trek Bicycle Queen West has a wheelchair accessible entrance.
Can I pay with my mobile phone at Trek Bicycle Queen West?
Yes, mobile NFC payments are accepted at Trek Bicycle Queen West.
How can I contact Trek Bicycle Queen West?
You can reach them by phone at +1 416-504-6138 or email at queenwest@trekbikes.com.
Where can I find bicycle repair services near Trek Bicycle Queen West?
Besides Trek Bicycle Queen West itself, Duke's Cycle is another nearby bicycle shop that can offer repair services.
What nearby places can I visit before or after shopping at Trek Bicycle Queen West?
You can visit LCBO for wine and drinks, Blackbones Gallery for art, or enjoy a workout at Barreworks yoga studio, all close to Trek Bicycle Queen West.
Are there any restaurants near Trek Bicycle Queen West for dining options?
Yes, nearby restaurants include Roti Mahal Indian Cuisine, The Dum Spot (Indian restaurant), Osmow's Shawarma, and The Dime on Queen for pub food.