Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and knowledge, many customers reported negative experiences with unhelpful or rude staff.
Product Selection
Customers appreciated the wide selection of golf equipment and apparel available, noting that the store is a one-stop shop for all golfing needs.
Repair Services
The repair shop received significant criticism for poor service and unprofessional behavior, with multiple customers expressing frustration over delays and lack of assistance.
Staff Knowledge
While some staff members were highlighted for their expertise and helpfulness, others were criticized for being unknowledgeable or dismissive, particularly towards less experienced golfers.
Store Environment
The store environment was described as clean and well-organized, but some customers noted issues with staff availability and engagement.
LB
Larry Bell
Oct 8, 2025
5.0
Service and selection were great.
DD
D
Sep 14, 2025
5.0
I've been to lots of different golf towns, and this is the best one by far. They have a fantastic selection, and very nice staff, especially Miguel! Their pro shop is efficient & helpful! Go to golf town for sure!
David
MS
Michael Schmidt
Sep 8, 2025
5.0
Great selection and excellent customer service.
CM
Cody McKechnie
Sep 7, 2025
2.0
This golf town isn’t that great, they have a good amount of variety but the staff are the main issue, they are all very cold and when asking them questions it seems like you are bothering them. The GolfTown on the other side of town has a much nicer layout as well as extremely friendly staff. I had an iron head reattached and when I came back a couple days later they lost my club and took almost an hour to find it. Just seems unorganized and unwelcoming unfortunately.
ZA
Zachary Amaral
Sep 7, 2025
5.0
Hello golf town team, I just wanted to take the time to give a shout out to Miguel at the Kitchener Ontario, fairway location.
I bought some new spikes for a pair of golf shoes. Miguel gave me an awesome recommendation. he took the time to explain how to change them with the tool it cane with and gave me a live tutorial ( very well knowing I would have YouTubed it when I got home) he was soft spoken, kind and his communication skills were above and beyond.
Being a new golfer and not knowing what to expect or how to ask certain questions clearly. He took the time to listen, make suggestions in a non pushy way. He asked what my name was, shook my hand and said if there is anything else, to ask away.
The customer service I got from him blew me away and was above and beyond.
What are the operating hours for Golf Town in Kitchener?
Golf Town is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. On holidays such as November 1, 2025, they open from 9:00 AM to 6:00 PM.
Where is Golf Town in Kitchener located?
Golf Town is located at 310 Fairway Road South, Unit 2, Kitchener, ON, N2C 1X3, Canada.
What types of products does Golf Town offer?
Golf Town offers a range of golf products including golf shoes, clubs, balls, apparel, and bags.
What brands can I find at Golf Town?
You can find top golf brands such as Cobra, TaylorMade, PXG, Titleist, Callaway, Ping, Wilson, Nike, Adidas, and TravisMathew at Golf Town.
Does Golf Town provide custom golf club fittings?
Yes, Golf Town specializes in custom golf club fittings and also offers services like golf club regripping.
How can I contact Golf Town in Kitchener?
You can contact Golf Town by calling +1 519-893-4954 or emailing kitchener@golftown.com.
Is there a website where I can learn more or shop online for Golf Town products?
Yes, you can visit their location-specific website at https://locations.golftown.com/golf-town-d09ffffc7d25 or their main online store at https://www.golftown.com.
Are there any dining options near Golf Town where I can eat before or after shopping?
Yes, nearby you can find dining options including Firehouse Subs, Williams Fresh Cafe, Tim Hortons, Popeyes Louisiana Kitchen, Egg Dhamaka, and East Side Shawarma and Kebabs, perfect for meals before or after your visit.
What nearby facilities could help me with other errands when visiting Golf Town?
Near Golf Town, you'll find useful spots like Shoppers Drug Mart for pharmacy needs, Canada Post for mailing and shipping, and The UPS Store for printing and packing services.
Are there other stores near Golf Town where I can shop for home or clothing items?
Yes, nearby stores include Sherwin-Williams for hardware and building supplies, Mark's for clothing, Babies"R"Us for baby gear and clothing, and Dollar Tree for discount retail items.