Golf Town

4.1
359 reviews

About

Golf Equipment ShopSporting Goods Store
Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.

Location

Golf Town
310 Fairway Road South, Kitchener, ON
N2C 1X3, Canada

Hours

Reviews

4.1
356 reviews
5 stars
205
4 stars
77
3 stars
24
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness and knowledge, many customers reported negative experiences with unhelpful or rude staff.

Product Selection

Customers appreciated the wide selection of golf equipment and apparel available, noting that the store is a one-stop shop for all golfing needs.

Repair Services

The repair shop received significant criticism for poor service and unprofessional behavior, with multiple customers expressing frustration over delays and lack of assistance.

Staff Knowledge

While some staff members were highlighted for their expertise and helpfulness, others were criticized for being unknowledgeable or dismissive, particularly towards less experienced golfers.

Store Environment

The store environment was described as clean and well-organized, but some customers noted issues with staff availability and engagement.
  • LB
    Larry Bell
    Oct 8, 2025
    5.0
    Service and selection were great.
  • DD
    D
    Sep 14, 2025
    5.0
    I've been to lots of different golf towns, and this is the best one by far. They have a fantastic selection, and very nice staff, especially Miguel! Their pro shop is efficient & helpful! Go to golf town for sure! David
  • MS
    Michael Schmidt
    Sep 8, 2025
    5.0
    Great selection and excellent customer service.
  • CM
    Cody McKechnie
    Sep 7, 2025
    2.0
    This golf town isn’t that great, they have a good amount of variety but the staff are the main issue, they are all very cold and when asking them questions it seems like you are bothering them. The GolfTown on the other side of town has a much nicer layout as well as extremely friendly staff. I had an iron head reattached and when I came back a couple days later they lost my club and took almost an hour to find it. Just seems unorganized and unwelcoming unfortunately.
  • ZA
    Zachary Amaral
    Sep 7, 2025
    5.0
    Hello golf town team, I just wanted to take the time to give a shout out to Miguel at the Kitchener Ontario, fairway location. I bought some new spikes for a pair of golf shoes. Miguel gave me an awesome recommendation. he took the time to explain how to change them with the tool it cane with and gave me a live tutorial ( very well knowing I would have YouTubed it when I got home) he was soft spoken, kind and his communication skills were above and beyond. Being a new golfer and not knowing what to expect or how to ask certain questions clearly. He took the time to listen, make suggestions in a non pushy way. He asked what my name was, shook my hand and said if there is anything else, to ask away. The customer service I got from him blew me away and was above and beyond.

Frequently Asked Questions About Golf Town

What are the operating hours for Golf Town in Kitchener?

Golf Town is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. On holidays such as November 1, 2025, they open from 9:00 AM to 6:00 PM.

Where is Golf Town in Kitchener located?

Golf Town is located at 310 Fairway Road South, Unit 2, Kitchener, ON, N2C 1X3, Canada.