Golf Town

4.2
175 reviews
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Business Details

225 The Boardwalk, Kitchener, ON
N2N 0B1, Canada
(519) 570-4653
https://locations.golftown.com/golf-town-870a7d9e18f2

About

Golf Equipment ShopSporting Goods Store
Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.

Location

Golf Town
225 The Boardwalk, Kitchener, ON
N2N 0B1, Canada

Hours

Reviews

4.2
175 reviews
5 stars
107
4 stars
35
3 stars
8
2 stars
8
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and lack of attention from employees.

Fitting Experience

The fitting experience received varied reviews; some customers had excellent fittings with knowledgeable staff, while others felt their fittings were rushed or unprofessional.

Repair Service

Repair service was criticized for being slow and unreliable, with multiple customers reporting delays and issues with completed repairs.

Store Environment

The store is generally described as clean and well-organized, but some customers found the atmosphere unwelcoming or elitist.

Product Selection

Customers appreciated the wide range of golf equipment and apparel available, although some noted a lack of specific brands or items.
  • TK
    Tony Kizlyk
    Nov 14, 2025
    3.0
    It was okay. Very clean, great selection of golf clubs, but clothing seemed limited compared to other golftown stores I've been too. Cheerful staff too. Everyone saying hello when they see you.
  • GL
    Greg L
    Oct 18, 2025
    2.0
    Super slow repair service
  • GK
    Gail King
    Oct 13, 2025
    5.0
    An amazing driver fitting with Scott. I was nervous going in to the fitting but Scott made me comfortable & at ease. Scott listened to what it was I was looking for, took the time to assess my current driver and make sure the new driver was perfect for me. I will definitely be recommending Scott to others for fittings.
  • JJ
    Jagroop Jhajj
    Sep 28, 2025
    5.0
    Nice
  • WZ
    Wayne Van Zeumeren
    Sep 6, 2025
    1.0
    I just went to Golf Town Waterloo for a "fitting", I put this in quotes because it wasn't so much a fitting as it was an employee trying to sell me clubs. The "fitter" (in quotes because I don't believe he was at all qualified") never introduced himself, didn't ask me anything about my game, ie handicap, tendencies ect. The first question he asked was "how much do I want to spend" and "do I have any preferred make." While I was hitting balls he would ask how the club feels but never actually listened to my answer. I would ask a question about the numbers on the screen but get no answer because he was off doing something else. Twice I was in a conversation with him and another employee interrupted to ask him a question and he ignored me and dealt with the employee. In a club fitting I expected to discuss and try different grips but his didn't come up until I asked at the end. I wasn't able to try different size grips, only feel them on a sawed off club. I also expected to try different lies but again, wasn't brought up until I asked at the end. If you are looking for a professional fitting experience, do not go to this Golf Town! Needless to say, I will not be buying my new irons here.
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Frequently Asked Questions About Golf Town

What are the store hours for Golf Town in Kitchener?

Golf Town in Kitchener is open from 10:00 AM to 8:00 PM Monday to Friday, 10:00 AM to 6:00 PM on Saturdays, and 10:00 AM to 5:00 PM on Sundays.

Where is Golf Town located in Kitchener?

Golf Town is located at 225 The Boardwalk, Kitchener, ON N2N 0B1, Canada.