Visit Canada's greatest Golf store for all the latest Clubs, Grips & Shafts, Shoes, Golf Balls, GPS, Bags, Apparel, and Accessories. We are the leaders in custom golf clubs fitting.
Customer service experiences are mixed; while some staff are praised for being helpful and knowledgeable, others are criticized for being inattentive or rude.
Product Selection
The store offers a wide selection of golf equipment and apparel, but some customers noted that prices can be high and sales are infrequent.
Store Experience
Customers reported issues with store organization and staff availability, with some feeling ignored or receiving poor service during busy times.
Management Response
Positive feedback was noted regarding management's willingness to resolve issues and improve customer experiences after complaints.
Overall Satisfaction
While many customers appreciate the variety and quality of products, the inconsistency in service quality affects overall satisfaction.
BC
Brandon Casey
Sep 25, 2025
1.0
Terrible experience with this golf town. Called ahead to reserve the gen 5 pxg waited on hold twice. Finally they said they had one and that they would reserve the club aside for me under my name. Drive an hour to the golf town location just to show up and have them reserve the wrong driver all together at a much higher price. Turns out they didn't have the one I wanted and they screwed up. Instead of resolving the situation by either ordering me one custom or just getting the shafts swapped out from a regular to stiff for the inconvenience. Instead, they try to up sell me and sell me a different brand driver at a higher price. Not happy at all.
SH
steven H
Sep 6, 2025
5.0
I went into golf town ready to spend some money on a set of clubs. Had a gentleman named Grant, come up and ask me if I needed help. This man loves his job and is very informative saved me a lot of money. I would highly recommend anyone looking to get started in the game or experienced golfers look for grant. He knows his stuff.
BP
Brian Payne
Aug 12, 2025
5.0
Good prices and service
JO
Jeff ORourke
Aug 3, 2025
4.0
Good selection, however, nothing on sale this time of the year.
HB
Harj Braich
Jul 12, 2025
5.0
The customer service is amazing. Matt S was so patient and polite while I was trying different clubs. Great guy !!
Thanks Matt S