Trek Bicycle Cincinnati West Chester

4.9
405 reviews
Trek Bicycle Cincinnati West Chester

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Cincinnati West Chester is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and everything you need for your next two-wheeled adventure.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Cincinnati West Chester
7576 Voice of America Centre Drive, West Chester Township, OH
45069, United States

Hours

Reviews

4.9
405 reviews
5 stars
384
4 stars
12
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and going above and beyond to assist customers.

Product Quality

Customers appreciate the high quality and reliability of Trek bikes and accessories.

Service Efficiency

Many reviews highlight quick and efficient service for bike repairs and maintenance.

Positive Experiences

Overall, customers report positive experiences, often returning for future purchases and services.

Knowledgeable Staff

Staff members are recognized for their expertise and ability to provide helpful recommendations without pressure.
  • SH
    SAH23Realty LLC H
    Oct 25, 2025
    5.0
    After a horrible experience at the Blue Ash Trek location, I’m so glad I didn’t let that stop me from continuing my bike journey. I want to give a huge shoutout to Allison and the entire team at Trek West Chester — they completely turned my experience around! When my husband and I first started our bike journey, we had no idea what we were doing. I absolutely loved my manual bike at first, but over time I realized it wasn’t quite the right fit for the kind of riding I wanted to do. Thankfully, Trek truly stands by their word. Since I was still within my warranty period, I was able to trade it in for the perfect bike — and Allison made the whole process so easy and stress-free. Allison, thank you so much for listening, understanding my needs, and helping me find exactly what works for me. I’ll definitely be back soon for those accessories you recommended. You’re amazing! 🚴‍♀️💙 If you’re looking for a bike, make sure to ask for Allison — she’s the best!
  • SS
    Scott Slivka
    Sep 22, 2025
    5.0
    They recently helped me with a warranty issue on a race bike. they worked with Trek to make sure that I was satisfied and back on the road. They are the best.
  • BN
    Brian Neal
    Aug 16, 2025
    5.0
    Been getting all of my bikes serviced at the Trek store a while now. Always great service
  • AM
    alison mckay
    Aug 12, 2025
    5.0
    Best in class customer service. Staff go the extra mile to help find the right fit for you.
  • MC
    Mike Clark
    Aug 4, 2025
    5.0
    Allison is always great to work with

Frequently Asked Questions About Trek Bicycle Cincinnati West Chester

What products and services does Trek Bicycle Cincinnati West Chester offer?

Trek Bicycle Cincinnati West Chester offers the latest Trek and Bontrager products, bike service and tune-ups for any brand, and bicycle rentals for your next cycling adventure.

What are the store hours for Trek Bicycle Cincinnati West Chester?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 12:00 PM to 5:00 PM.