The Sportsbook at Hollywood Casino Columbus

Reviews

• WL

  Wandy Lexis

  Mar 10, 2026
  5.0
  Good 👍
• SS

  SRD

  Mar 1, 2026
  1.0
  Overall Rating: ⭐ (1 Star for the Server) I am writing this with extreme disappointment and concern. What was supposed to be a special 78th birthday celebration for my grandmother ended with three of us violently ill with food poisoning. This was a miserable experience from the moment we walked in. **The Service & Hostess (Feb 28th, 4:00 PM):** The hostess on duty was incredibly rude and clearly did not want to be there. When my husband walked in to see if we should seat ourselves (as there was no one at the stand), she snapped, "I'm busy, I'll be with you in a moment," while literally waving him back out the door in a crabby tone. Throughout our meal, we watched her treat every guest with the same hostility. She forced a group who had sat themselves to move despite plenty of open tables, and when a woman politely asked for a replacement for a dropped fork, the hostess snapped, "I’m busy, give me a minute!" The poor woman was visibly shocked. It was uncomfortable to witness. **The Food Safety Crisis:** The only item our entire group shared was the **Buffalo Chicken Dip**. Within 45 minutes of eating, all three of us—including my elderly grandmother—became **violently ill**. Management needs to immediately inspect their kitchen staff and food storage temperatures for this dish. Aside from the dip, the wings were disappointing (ordered mild, but they were doused in straight Frank's Red Hot), though the club sandwich was large and tasty. However, a "good sandwich" doesn't matter when the shared appetizer causes a medical emergency. **The Silver Lining:** Our server was the only bright spot. She was very friendly and doing her best, despite being so busy she forgot a few refills. She deserves a better environment than this. **Conclusion:** We will not be returning. I am posting this in hopes that management takes these health and service violations seriously before another elderly guest or family gets sick.
• JJ

  James

  Feb 1, 2026
  1.0
  So crowded, we could hardly find a machine to play on. A lot of machines have broken buttons.
• JT

  Julia Tigner

  Oct 10, 2025
  3.0
  Food is amazing but it takes up to 35 to an hour to get your food
• KH

  Kolby Hooks

  Jul 31, 2025
  3.0
  This place was great for about two months…. Completely down hill from there making dumb changes every time to things that people come back to eat??? Shame

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