At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.
Product Selection
The store offers a wide variety of high-quality outdoor gear and apparel, although some customers noted that prices can be on the higher side.
Membership Experience
While some customers found the membership benefits worthwhile, others expressed frustration with aggressive sales tactics at checkout.
Store Organization
Several reviews mentioned issues with store layout and organization, making it difficult for customers to find items.
Mixed Experiences
While many had positive experiences, there were also reports of poor service and dissatisfaction with specific employees or situations.
AD
Anisha D'Costa
Jan 24, 2026
5.0
Yes REI membership is always worth it- for the rewards. This location has a good selection of athletic gear and apparel. I got my Merrell hiking boots- probably online REI and many athletic outfits from REI stores. They carry most of the popular brands- Patagonia, Vuori, Prana etc.
Their customer service is excellent. When we needed a bunch of items for hiking trips they were very helpful.
A
むぎちゃんねる
Dec 28, 2025
5.0
I go to check the gear and clothes I want you to visit every week. The capacity is also kind and it is a good store.
AM
A Martin
Nov 28, 2025
5.0
Samantha did an excellent job helping me at the bike shop. She was friendly, attentive, and extremely knowledgeable. She took the time to answer all my questions, explained my options clearly, and made sure I felt confident in my decision. Her professionalism and genuine care made the entire experience smooth and enjoyable. I look forward to this bike getting me to work and back safely for many years to come. Samantha absolutely knocked it out of the park!
If you’re heading to the bike shop, I highly recommend asking for Samantha—she truly goes above and beyond! A special shout out to Jim!
GI
Greg Immel
Nov 17, 2025
5.0
Employee Meredith was pleasant, friendly, helpful and knowledgeable.
TH
Timothy Hetrick
Nov 11, 2025
5.0
Being an REI member is always rewarding. Meredith supported me during my most recent visit to the store to make an exchange for an online order I placed. The process was quick and efficient and Meredith provided outstanding customer service. Thank you.
REI offers quality outdoor gear, including their own award-winning brand of gear and clothing for outdoor activities such as camping, biking, skiing, and more.
What are the store hours for REI Columbus-Dublin location?
REI is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM. Holiday hours vary and include closures on Thanksgiving, Christmas Day, and the day after Thanksgiving.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup services for convenient order retrieval.
What payment options are accepted at REI?
REI accepts multiple payment options including American Express, Visa, MasterCard, Discover, PayPal, Apple Pay, Android Pay, and cash.
Is REI Columbus-Dublin wheelchair accessible?
Yes, the REI store features wheelchair accessible entrances and parking lots for customer convenience.
Does REI have onsite parking and is parking free?
Yes, REI provides free onsite parking for customers.
What nearby shoe stores are there around REI Columbus-Dublin?
Nearby shoe stores include Chacos, Saucony, DSW Designer Shoe Warehouse, and Nordstrom Rack. Customers looking for footwear options can visit these stores before or after shopping at REI.
Are there food options near REI Columbus-Dublin?
Yes, nearby dining options include Raising Cane's Chicken Fingers, Burger King, Così cafe, Tim Hortons coffee shop, and Firehouse Subs sandwich shop, making it convenient to grab a meal or snack during your visit.
What other retail stores are near REI Columbus-Dublin?
Retail stores near REI include Mattress Kingdom, Appliance Factory, Barnes & Noble, Bed Bath & Beyond, and Fine Lines, providing a variety of shopping options in the area.
Does REI provide bicycle repair services?
Yes, REI offers onsite bicycle repair services to help maintain and fix your bike.