At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
The staff is consistently praised for being knowledgeable, helpful, and attentive, with many customers highlighting specific employees for their exceptional service.
Product Selection
Customers appreciate the wide variety of high-quality outdoor gear and clothing available, although some noted issues with inventory accuracy.
Shopping Experience
Overall shopping experiences are generally positive, with many customers expressing satisfaction with the assistance they received and the store's atmosphere.
Mixed Experiences
While most feedback is positive, there are some negative experiences reported, particularly regarding customer service during busy times and specific incidents related to store policies.
LO
Levenson Omosa
Dec 24, 2025
5.0
Very helpful staff in this store. The staff understands what great customer service is and I will definitely return to this store. Joe was helpful in helping me find the right crank puller for my indoor exercise bike. He really went an extra mile to make sure I got what I needed. Keep up the great work Joe and the rest of the staff!!!
OS
Ofir Shor
Dec 12, 2025
5.0
Large selection of sporting goods, very good customer service.
KS
Kenzie Streby
Jan 9, 2024
5.0
Scott and Caroline were so helpful in getting me fitted and set up with a new backpacking bag! They were awesome and super energetic and it was a great experience!
DS
Dan Spurling
Jan 7, 2023
5.0
Workers very helpful in giving advice.
KB
Kim Keethler Ball
Jul 10, 2018
5.0
Very helpful on technical questions. Quick checkout. Good parking.
What types of outdoor gear and clothing does REI in Columbus Easton offer?
REI offers a wide range of outdoor gear and clothing, including award-winning REI brand products and popular brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Does REI provide a satisfaction guarantee on their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee to ensure customer satisfaction.
What are the store hours for REI at 4150 Worth Ave, Columbus?
REI is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What payment methods does REI accept?
REI accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, PayPal, and Visa.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup as a convenient service for customers.
Where is REI located in Columbus?
REI is located at 4150 Worth Ave, Columbus, Ohio, 43219, USA.
Can I shop for outdoor gear and repair my bicycle at REI?
Yes, REI offers both new outdoor gear and bicycle shop services, including bicycle repair.
What nearby clothing stores can I visit along with REI?
Near REI, you can visit clothing stores such as Carhartt Columbus, Jos. A. Bank, and Payless ShoeSource, offering a range of men's, women's, and general clothing options.
Are there nearby places for fitness or wellness activities around REI?
Yes, CorePower Yoga offers yoga classes nearby, and Elements Massage provides spa and beauty services close to REI for customers interested in wellness before or after shopping.
What dining options are available near REI at Easton?
Nearby dining options include Fusian (Japanese restaurant), Zoup (soup and sandwich shop), Ted's Montana Grill (American steakhouse), and Z!Eats (salad and soup bar), great for grabbing a meal after visiting REI.