REI

4.5
691 reviews
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Business Details

2643 Edmondson Rd, Cincinnati, OH
45209, United States
(513) 924-1938
https://www.rei.com/stores/cincinnati.html
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About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
2643 Edmondson Rd, Cincinnati, OH
45209, United States

Hours

Reviews

4.5
691 reviews
5 stars
532
4 stars
83
3 stars
25
2 stars
18
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees receiving commendations for their exceptional service.

Product Selection

The store offers a wide variety of outdoor gear and apparel, with many customers appreciating the extensive selection and availability of items.

Pricing Concerns

While some customers found the prices to be high, many noted that the membership benefits and sales could offset costs, although there were complaints about aggressive sales tactics.

Mixed Experiences

Some customers reported negative experiences with staff, including rudeness and pressure to purchase memberships, which detracted from their overall shopping experience.

Store Environment

The store is generally described as clean and well-organized, but some customers mentioned issues with the shoe section and the lack of bags for purchases.
  • MI
    Miriam Iglesias
    6 days ago
    5.0
    Matt was extremely helpful. He guided us on the correct ski sizes we needed and gave us lots of useful information about skiing. We really appreciated his help!
  • WW
    willku9000
    6 days ago
    5.0
    I came in here looking for a pair of comfortable boots for the dawning winter and had a legitimately great shopping experience. The people working here were super friendly, the store is well organized and they have everything you need if you’re the outdoorsy type. I wish the REIs where I live were this good, but to be fair it’s probably an issue of demographics. The greater Cincinnati area has a lot of beautiful nature and people who regularly explore it, where as my area it’s mostly City folks who like to Cosplay as Outdoorsy and when they actually go hiking end up getting lost. Lol
  • RC
    Richard C
    Nov 11, 2025
    1.0
    Ski shop is not worth going to. Techs are bad.
  • ND
    Nick DelleCave
    Nov 8, 2025
    5.0
    Staff was great incredibly helpful and informative.
  • AM
    Alex M
    Oct 22, 2025
    5.0
    The bike shop staff here rocks! They’re always willing to help you diagnose problems and teach you how to solve them. My friends and I have brought in a variety of bikes and components with consistently great work. Thanks Garret and team!
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Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer?

REI offers award-winning outdoor gear and clothing, including its own REI brand products as well as popular brands like The North Face, Patagonia, GoPro, Thule, Osprey, and Columbia.

What are REI Cincinnati's store hours?

REI Cincinnati is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 6:00 PM.