AMF Syracuse Lanes

Reviews

• DS

  Deborah Simmons

  Mar 31, 2026
  5.0
  Last weekend was the first of five New York State Elks bowling tournament witch is being held at this bowling alley. Everyone was so impressed at how clean the Allies are and friendly the staff was. We had a great time and wish we had a facility like this in our area.
• KN

  Kristina Nesbitt

  Mar 28, 2026
  3.0
  The workers are super nice that's the benefit! However I would never suggest getting a pizza there I mean the cheese wasn't even melted. A pizza where none of my kids wanted a 2nd slice speaks a lot. I actually kinda feel I waisted 20 on a pizza.
• LG

  Lizzy Giamartino

  Mar 15, 2026
  1.0
  I rarely leave negative reviews, but our experience here was awful from start to finish. We called ahead to reserve a lane and were told by the girl on the phone that reservations weren’t necessary and that it would be fine for us to just show up. When our party of four arrived at 7:40 PM, we were told we couldn’t bowl and had to wait until 8:00 PM to get back in line for “Rock n Bowl.” We explained that we had just called ahead, but they insisted we wait. To make things even more confusing, Rock n Bowl didn’t even start until 9:00 PM. They told us that if we started bowling at 7:40, we’d have to get off the lane at 8:00 anyway. So we did exactly what we were told and got back in line at 8:00 PM. At that point, we were told it would be a 30-minute wait. In reality, it took over an hour before we finally got a lane. The entire time, the staff had extremely negative attitudes and were rude and dismissive. There was no apology for the misinformation we were given on the phone or for the long wait. The worst part happened at closing time. Around midnight, when the bowling alley was closing, we politely asked the manager if we could finish our game since we were already in the 10th and final frame. However, without saying a word, they shut our game off while two players still had their turns left. To make matters worse, one of the employees stood near our table smirking. The level of unprofessionalism was unbelievable. Overall, the staff was rude, unhelpful, and clearly did not care about customer experience. Situations like this are exactly why people prefer to support family-owned businesses rather than chains that treat customers like an inconvenience. We will not be returning.
• HS

  Harmony Smith

  Mar 6, 2026
  5.0
  This is a wonderful place to have a birthday party or even just to go with your family on a weekend. They do have a lot of leagues on the weekend so it is a little busy but it's still worth it and it's still so much fun. They alao have a bar and good food.
• MP

  Michele Pittman

  Feb 23, 2026
  2.0
  My boyfriend, his son and myself went to go bowling and ended up leaving before the end of the game because we couldn't get through it. We had our own balls but on the lane we were on, our balls kept getting stuck in the ball return, down by the pins. We told the front desk but it took about 10 minutes for a ball to be retrieved. Both our balls continued to get stuck. At one point we were waiting 5 min for a ball to return which put a damper on the whole game. We asked to be moved to another lane but we sat there at the new lane still waiting for one of our balls to be retrieved from the old lane. Finally we just asked for our money back because we were leaving. They ended up not charging us for anything but our day of bowling was ruined

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