Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Chelsea is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for your daily commute.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
286 reviews
5 stars
269
4 stars
6
3 stars1
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service.
Repair Services
Many customers appreciate the quick turnaround and quality of bike repairs, although there are some complaints about communication and follow-up.
Product Knowledge
Staff members are noted for their expertise and ability to provide thoughtful recommendations based on customer needs.
Store Environment
The store is described as welcoming and accommodating, creating a positive shopping experience for customers.
Mixed Experiences
While most feedback is positive, there are isolated incidents of poor communication and dissatisfaction with specific service aspects.
- MKmax karpDec 18, 20255.0The team at Trek Chelsea is the best. Always so friendly and helpful, and they're so quick with servicing my bikes. Hands down the best bike shop around!
- CBCedric BetheaNov 12, 20255.0The associates were very helpful and knowledgeable about my needs. I was very satisfied and pleased with my visit.
- ASAral SürmeliNov 11, 20255.0They are super helpful and fast.
- MBMatt BergerOct 4, 20251.0Poor communication and my bike is now back in worse condition than when it started
- MMMario MartinezSep 15, 20255.0Great tune up and great knowledgeable team.
Frequently Asked Questions About Trek Bicycle Chelsea
What products and services does Trek Bicycle Chelsea offer?
Trek Bicycle Chelsea offers the latest products from Trek and Bontrager, bike service and tune-ups for all brands, and equipment for daily commuting.
What are the opening hours of Trek Bicycle Chelsea?
Trek Bicycle Chelsea is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on Mondays.
What payment options are accepted at Trek Bicycle Chelsea?
Trek Bicycle Chelsea accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Chelsea offer in-store shopping and curbside pickup?
Yes, Trek Bicycle Chelsea offers in-store shopping and curbside pickup options.
Can customers get bike delivery service from Trek Bicycle Chelsea?
Yes, Trek Bicycle Chelsea provides delivery service for bikes.
How can I contact Trek Bicycle Chelsea?
You can contact Trek Bicycle Chelsea by phone at +1 212-255-5100 or by email at chelsea@trekbikes.com.
Where is Trek Bicycle Chelsea located?
Trek Bicycle Chelsea is located at 183 8th Ave., New York City, NY 10011, USA.
What nearby restaurants are close to Trek Bicycle Chelsea?
Nearby restaurants include Turtlehead Tacos, La Belle Vie (French), Prova (Pizza), Casa Havana (Cuban), ZiZi (Middle Eastern), Heartwood (American), and Donatella (Italian). Customers can enjoy a meal before or after visiting the bike shop.
Are there convenient services near Trek Bicycle Chelsea for shipping or printing needs?
Yes, FedEx Office Print & Ship Center is nearby and offers shipping, printing, and freight services, useful for customers who need to send items or print documents during their visit.
What other shopping options are near Trek Bicycle Chelsea?
Nearby shopping includes American Apparel for clothing, Native Ken for eyewear, and Mardana for men's fashion, which customers can visit along with the bike store for a varied shopping experience.