Trek Bicycle Chelsea is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to gear up for your daily commute.
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service.
Repair Services
Many customers appreciate the quick turnaround and quality of bike repairs, although there are some complaints about communication and follow-up.
Product Knowledge
Staff members are noted for their expertise and ability to provide thoughtful recommendations based on customer needs.
Store Environment
The store is described as welcoming and accommodating, creating a positive shopping experience for customers.
Mixed Experiences
While most feedback is positive, there are isolated incidents of poor communication and dissatisfaction with specific service aspects.
MK
max karp
Dec 18, 2025
5.0
The team at Trek Chelsea is the best. Always so friendly and helpful, and they're so quick with servicing my bikes. Hands down the best bike shop around!
CB
Cedric Bethea
Nov 12, 2025
5.0
The associates were very helpful and knowledgeable about my needs. I was very satisfied and pleased with my visit.
AS
Aral Sürmeli
Nov 11, 2025
5.0
They are super helpful and fast.
MB
Matt Berger
Oct 4, 2025
1.0
Poor communication and my bike is now back in worse condition than when it started
Frequently Asked Questions About Trek Bicycle Chelsea
What products and services does Trek Bicycle Chelsea offer?
Trek Bicycle Chelsea offers the latest products from Trek and Bontrager, bike service and tune-ups for all brands, and equipment for daily commuting.
What are the opening hours of Trek Bicycle Chelsea?
Trek Bicycle Chelsea is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on Mondays.
What payment options are accepted at Trek Bicycle Chelsea?
Trek Bicycle Chelsea accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Chelsea offer in-store shopping and curbside pickup?
Yes, Trek Bicycle Chelsea offers in-store shopping and curbside pickup options.
Can customers get bike delivery service from Trek Bicycle Chelsea?
Yes, Trek Bicycle Chelsea provides delivery service for bikes.
How can I contact Trek Bicycle Chelsea?
You can contact Trek Bicycle Chelsea by phone at +1 212-255-5100 or by email at chelsea@trekbikes.com.
Where is Trek Bicycle Chelsea located?
Trek Bicycle Chelsea is located at 183 8th Ave., New York City, NY 10011, USA.
What nearby restaurants are close to Trek Bicycle Chelsea?
Nearby restaurants include Turtlehead Tacos, La Belle Vie (French), Prova (Pizza), Casa Havana (Cuban), ZiZi (Middle Eastern), Heartwood (American), and Donatella (Italian). Customers can enjoy a meal before or after visiting the bike shop.
Are there convenient services near Trek Bicycle Chelsea for shipping or printing needs?
Yes, FedEx Office Print & Ship Center is nearby and offers shipping, printing, and freight services, useful for customers who need to send items or print documents during their visit.
What other shopping options are near Trek Bicycle Chelsea?
Nearby shopping includes American Apparel for clothing, Native Ken for eyewear, and Mardana for men's fashion, which customers can visit along with the bike store for a varied shopping experience.